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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

September 23, 2021

PMFrancisco is great. He has helped my husband and I PM Francisco is great. He has helped my husband and I get another vehicle. With his help, we traded in one of the vehicles and get a new one that More

by Rebeccamyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

September 23, 2021

Frankie is great at what he does and found us another car that we love! Thank you Frankie. More

by Jfournier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

September 22, 2021

Francisco was great to work with. He found me the perfect suv and in my budget. Definitely recommend him! Very honest and trustworthy. Go see him! More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review, Mac! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

September 21, 2021

Absolutely phenomenal service and attention to what I wanted. Ben did not push anything on me, but listened to what I wanted and made a deal happen. Highly recommend him and this dealership. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Sep 23, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

September 21, 2021

Ben is very friendly, great customer service. I came in when they were busy and they still helped me very quickly. More

by lcolli12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

September 16, 2021

Ben and Francisco were a dream team! They got us the car we wanted and the process was seamless! Ben keep us in the loop the entire process. They also both stayed past their normal work hours to give us tim More

by K. Pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

McDonald GMC Cadillac responded

Congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose McDonald GMC Cadillac as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, The McDonald GMC Cadillac Team

September 14, 2021

Ben was awesome!! It was most flawless and easy car buying experience I have ever had! Couldn’t be happier with my purchase and I’m still in disbelief on getting the car I wanted! More

by Nick
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

McDonald GMC Cadillac responded

Hello Nick and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ben was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

September 14, 2021

Fast, easy, and paid top dollar for my trade in. Bill was great to deal with I highly recommend dealing with him! More

by Lotanbenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

September 12, 2021

Martin Thompson was a big help when we were looking for a vehicle. He wasn't pushy and was helpful and friendly. He gave us the time go talk about our decision. More

by Tamra Hulburt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

McDonald GMC Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The McDonald GMC Cadillac Team

September 10, 2021

Owen and McDonald Cadillac made it very easy and painless to lease my new Cadillac XT5. They were more than fair regarding my trade in. More

by Ochoas6196
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

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