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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

October 02, 2021

Owen was very helpful in finding the car I wanted. He was cordial and kept in touch as new inventory came in until we found the right one. Thanks! More

by KM2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather (5 stars)
Oct 05, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Owen and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

September 30, 2021

I work in sales, and I can tell you Bill Urbanski In Used Car Sales is excellent. Negotiation was fair and hassle-free. He was easy to talk to and got the job done in a timely manner. Odis in financing was a More

by tbodie42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odis
Oct 04, 2021 -

McDonald GMC Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

September 27, 2021

Owen was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by stajdlje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

September 27, 2021

Bill was a great salesperson. Even picked me up at my house to bring me here to get the deal done! More

by marypoling2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

McDonald GMC Cadillac responded

Hi Mary and thanks for the great feedback! We're very happy that Bill was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The McDonald GMC Cadillac Team

September 27, 2021

Everybody was helpful and nice I love my new car I had a great first experience More

by Cierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Sep 29, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

September 24, 2021

Bill was a excellent salesman. Very knowledgeably about the car that I purchased from hm. I feel I made a friend. We talked about this car and what had to be done to get to Pittsburgh. He is in my mind a More

by Barbara Roeser
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim drove my car to Pittsburgh (awesome guy)
Sep 24, 2021 -

Barbara Roeser responded

Excellent salesman!!!!

September 23, 2021

PMFrancisco is great. He has helped my husband and I PM Francisco is great. He has helped my husband and I get another vehicle. With his help, we traded in one of the vehicles and get a new one that More

by Rebeccamyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Sep 27, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

September 23, 2021

Frankie is great at what he does and found us another car that we love! Thank you Frankie. More

by Jfournier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Sep 27, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

September 22, 2021

Francisco was great to work with. He found me the perfect suv and in my budget. Definitely recommend him! Very honest and trustworthy. Go see him! More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
Sep 24, 2021 -

McDonald GMC Cadillac responded

Thank you for your great review, Mac! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

September 21, 2021

Absolutely phenomenal service and attention to what I wanted. Ben did not push anything on me, but listened to what I wanted and made a deal happen. Highly recommend him and this dealership. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Sep 23, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

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