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McDonald GMC Cadillac

Saginaw, MI

4.9
3,505 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,505 reviews

June 15, 2021

Very friendly and knows his job. Treated us like family. Would send my family there for a new car or truck. Good luck selling trucks More

by carrttopl50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Jun 17, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your kind words about your experience at McDonald GMC Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The McDonald GMC Cadillac Team

June 14, 2021

It was an extreme pleasure working with Owen! From the first encounter, he was highly respectful of my time and preferences. He made the entire process from beginning to end painless and comfortable. More

by EMT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Owen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

June 14, 2021

Ben was fabulous to work with and a very honest salesperson. Very patient to work with as I wanted to see LOTS! he went above and beyond for a newer salesperson. Even though I didn't get what I w More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
Jun 16, 2021 -

McDonald GMC Cadillac responded

Sam, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ben went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The McDonald GMC Cadillac Team

June 11, 2021

He was very nice and helped me get exactly what I needed and also got me a very good deal on my car. Would recommend him More

by Isabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The McDonald GMC Cadillac Team

June 11, 2021

Ben was a great help he made sure everything was done right and in a timely manner. He is a great Salesman. Keep up the Good Work More

by Marquisha Vail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

June 11, 2021

Shane, Mark and Tom were so easy to work with, provided no-hassle negotiations, and treated us like we had been working with them for years instead of being brand new customers. The entire buying process w More

by sd2135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Prokopenko, Shane Robinson
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

June 11, 2021

Another great experience at McDonald GMC Cadillac! Everyone was very kind & helpful with the entire process. Owen answered all of my questions & Tom was also great! More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

June 10, 2021

Ben was a great help the whole time. I didn't make it easy on him. I was not prepared myself and he was very helpful. I would like to think he had to work extra hard getting getting me my truck and he d More

by Weber771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

McDonald GMC Cadillac responded

Hi and thanks for the great feedback! We're very happy that Ben was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The McDonald GMC Cadillac Team

June 10, 2021

Francisco was absolutely amazing got me the car I wanted the day I wanted it with all the Bells and whistles , no questions aske .I will never go anywhere else to buy a car. More

by Marquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Jun 14, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

June 10, 2021

AJ was great with helping find what we were looking for. He made the process easy and fast with no head aches! Highly recommend him! More

by Katie01219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

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