McDonald Toyota Greeley

I took my truck in for routine 85000 mile service and water pump replacement. The belt that was ordered or came with the water pump was the wrong one. My truck sat there overnight. Fri morning around 10, water pump replacement. The belt that was ordered or came with the water pump was the wrong one. My truck sat there overnight. Fri morning around 10, I recieve a call and was told my brakes were below specs. I said to go ahead and do them. I get a call at 2 to come and get my truck. The brakes were not done. My truck basically sat there for an extra day for no apparent reason.. I wanted to talk to the service manager but he wasn't there. Left my number, but he never called. He did leave a message that stated " I know you called the brake work off we recommended, but to show our appreciation, we are offering free brake pads if I cover the labor." I called and left a meesage but he never called me back. Apparently he knows somebody screwed up, but won't admit it. I want to know why and how this happened and nobody will talk to me. Once again, my truck sat there from Thursday to Friday without anything being done. Now I have to take it back in for another half day for the brakes. I just want somebody of importance to call me back and explain things. Especially about how I supposedly called off the brake work when it was somebody from McDonald Toyota that actually did. My number is 970-402-2864 More

Quality service and very timely. Detailed video from service tech on all services. Waiting area was very clean. Detailed video from service tech on all services. Waiting area was very clean. More

Tanya was amazing. Had a lot of work done to my Tundra and it drives like new again. Great service experience. Had a lot of work done to my Tundra and it drives like new again. Great service experience. More

Super fast and easy service! Much better than the other local dealership! Out in about and hour! Much better than the other local dealership! Out in about and hour! More

Tonya was awesome! She always takes good care of us! We love Greeley Toyota!! Very Happy! She always takes good care of us! We love Greeley Toyota!! Very Happy! More

The best customer service. I recommend McDonald Toyota to anyone looking for an awesome experience. I recommend McDonald Toyota to anyone looking for an awesome experience. More

I look for toyota cross and Erin come to me to offer my cross toyota she is wonderful to make a deal and I'm so happy for your Cain and nice person I'm very happy with my toyota cross cross toyota she is wonderful to make a deal and I'm so happy for your Cain and nice person I'm very happy with my toyota cross More

They owe me $3,900. It’s been over a month. Unacceptable. I keep calling the dealership but no one seems to care. It’s been over a month. Unacceptable. I keep calling the dealership but no one seems to care. More

Great fast service! Well worth the hour long drive rather than going to the other dealership 10 minutes from my house. Clean, open spaces to wait or work. Well worth the hour long drive rather than going to the other dealership 10 minutes from my house. Clean, open spaces to wait or work. More

Amanda did a great job. She is informative and professional. My car was done earlierr than expected. She even tried to help me set up my app. Thank you for the great service She is informative and professional. My car was done earlierr than expected. She even tried to help me set up my app. Thank you for the great service. More