McDonald Toyota Greeley

Service was great. But tired of attempts to be upsold- unnecessary additives or fob batteries, and that they text to buy my car every time I get serviced. When I called But tired of attempts to be upsold- unnecessary additives or fob batteries, and that they text to buy my car every time I get serviced. When I called and made appointment I was told I only needed an oil change. When I got there I was told I really should do the $450 bundle of suggested work. More

I arrived on time for my 7:40am appointment at McDonald Toyota and waited for the work to be done. At 9:00am, I see my vehicle is still sitting in the parking lot (nothing had been done). I drove out of Toyota and waited for the work to be done. At 9:00am, I see my vehicle is still sitting in the parking lot (nothing had been done). I drove out of the dealership at 10:45am after work was completed. What is the use in scheduling a 7:40am appointment to only have my vehicle just sit in your parking lot for more than an hour? The only reason I can see is poor upper management of the service department. However, whatever the reason, it is disappointing and unacceptable. I’ve been a loyal customer of Ehrlich/McDonald Toyota in Greeley for over 14 years. Probably time to find a new service provider for my vehicle. More

I was quoted one price, then told another when I came to pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different pick up my vehicle almost $200 more - then miraculously adjusted down about $70 but still over $100 more than initial quote and only thing different was a bulb added that was $50 - and then I was told the extra money was for shop fees and taxes - generic answer - So, I felt McDonad Toyota was trying to screw me - basically $70 is in shop fees and taxes??? This is a screw job - I will tell everyone one I know to not go here More

Great experience purchasing our new Toyota. The financing portion was easy and I felt good about all the details. Erin was great to work with, and so was Luis, and Chad has been great too! The financing portion was easy and I felt good about all the details. Erin was great to work with, and so was Luis, and Chad has been great too! More

Setting up the appointment with easy, Amanda was very courteous when I checked in. The car was available when I was told. courteous when I checked in. The car was available when I was told. More

great service department and got super after hours help from sales staff to find cell phone in curtesy vehicle from sales staff to find cell phone in curtesy vehicle More

Knew what she was doing. She answered all my questions. She was quite pleasant to talk to. She answered all my questions. She was quite pleasant to talk to. More

IT WAS A PLESANT EXPERIENCE, EXCEPT THERE WAS NO CONTACT WITH A MECHANIC TO DESCRIBE WHAT THEY DID TO THE CAR AND A GENERAL MECHANIC OPENION ON HOW THE CAR APPEARED TO HIM. WITH A MECHANIC TO DESCRIBE WHAT THEY DID TO THE CAR AND A GENERAL MECHANIC OPENION ON HOW THE CAR APPEARED TO HIM. More

Tonya was very courteous, very helpful truck was done very soon. Will have you guys service again, thank you very much.. very soon. Will have you guys service again, thank you very much.. More