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McGovern Ford at Drum Hill

Lowell, MA

4.8
177 Reviews
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1212 Westford St

Lowell, MA

01851

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Showing 177 reviews

April 05, 2024

I had an Excellent experience with Robert K. I felt good about the response time to my questions and needs; I felt heard. Thank you, again. More

by lindapappas54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

McGovern Ford at Drum Hill responded

We're so glad to know that Robert was able to assist you promptly and effectively at McGovern Ford Lowell! Thanks for sharing your kind words with us - happy driving!

March 25, 2024

Robert Keenan is the most professional, kind, caring person I’ve ever come across in any capacity. He cares about what I need, and doesn’t stop until it’s been done. I got the car that I needed- and mor More

by DIvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Robert's professionalism and dedication made your experience at McGovern Ford Lowell a memorable one. We always strive to meet our customers' needs, so it's great you found the perfect car with us! Thanks for recommending us - we appreciate it!

March 20, 2024

I was very impressed with Robert's professionalism. We never felt rushed and he seemed to genuinely care about our needs. More

by dodggnvs04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Robert's professionalism left a positive impression on you at McGovern Ford Lowell. We always strive to provide an unrushed, caring service for our customers. Thanks for the review!

March 19, 2024

Service was well completed on time Carlos was excellent in keeping me well informed 5 ⭐️’s More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

McGovern Ford at Drum Hill responded

It's great to hear that Carlos delivered a five-star experience! Thanks for stopping in at McGovern Ford Lowell for service and we'll see you next time.

March 15, 2024

Robert have been really helping me with tax documents for my ev. Really appreciate the help. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

McGovern Ford at Drum Hill responded

Aaron, we are happy to hear that Robert was helpful with your EV documents! Thanks for sharing with the McGovern Ford Lowell team. We appreciate your five stars!

March 11, 2024

From my initial inquiry everything was great. I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wan More

by kbrakke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayoub Dakiri
Mar 11, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that you had a great experience with us at McGovern Ford Lowell! It's wonderful to see Ayoub was able to assist and keep the process smooth for you. Thanks for your kind words, we appreciate it!

March 07, 2024

I bought our family’s last four cars there and also had them serviced there. Néed I say more? More

by Billdonaldson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mullane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Mar 07, 2024 -

McGovern Ford at Drum Hill responded

We're touched by your loyalty and support! Thanks for choosing McGovern Ford Lowell time and time again - here's to happy miles ahead!

March 03, 2024

Alway a pleasure dealing with this group. Robert was as usual spot on and the team that supports him was great. More

by segfld
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Robert and the team at McGovern Ford Lowell provided you with a great experience. Thanks for your support, we appreciate it!

March 03, 2024

Mark was outstanding. Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellen and Amanda
Mar 04, 2024 -

McGovern Ford at Drum Hill responded

Dan, we're delighted to know that Mark and Ellen made your experience at McGovern Ford Lowell a memorable one! We appreciate the recommendation. Safe travels, and we'll see you next time!

February 29, 2024

This was my first time purchasing a car from McGovern Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, tru More

by Kimberly Biando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Carlino
Mar 01, 2024 -

McGovern Ford at Drum Hill responded

Kimberly, we're delighted to know that Robert exceeded your expectations and made your first car purchase at McGovern Ford a memorable one. We appreciate the recommendation and look forward to assisting you with future purchases! Enjoy the new ride!

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