McGovern Ford at Drum Hill
Lowell, MA
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I had an Excellent experience with Robert K. I felt good about the response time to my questions and needs; I felt heard. Thank you, again. I felt good about the response time to my questions and needs; I felt heard. Thank you, again. More
Robert Keenan is the most professional, kind, caring person I’ve ever come across in any capacity. He cares about what I need, and doesn’t stop until it’s been done. I got the car that I needed- and mor person I’ve ever come across in any capacity. He cares about what I need, and doesn’t stop until it’s been done. I got the car that I needed- and more ! I recommend McGovern Ford- and if you are fortunate enough to work with Robert- you will not leave until you have exactly what you need! More
I was very impressed with Robert's professionalism. We never felt rushed and he seemed to genuinely care about our needs. We never felt rushed and he seemed to genuinely care about our needs. More
Service was well completed on time Carlos was excellent in keeping me well informed 5 ⭐️’s in keeping me well informed 5 ⭐️’s More
Robert have been really helping me with tax documents for my ev. Really appreciate the help. my ev. Really appreciate the help. More
From my initial inquiry everything was great. I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wan I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wanted to know. No high pressure tactics, no gotchas, just a simple honest discussion. He kept me up to date on the whole process and there were no hiccups. Overall a great experience. More
I bought our family’s last four cars there and also had them serviced there. Néed I say more? them serviced there. Néed I say more? More
Alway a pleasure dealing with this group. Robert was as usual spot on and the team that supports him was great. Robert was as usual spot on and the team that supports him was great. More
Mark was outstanding. Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to our needs. Ellen was a pleasure to start the process with. Great experience overall. I would highly recommend going to see Mark! More
This was my first time purchasing a car from McGovern Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, tru Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, trust and integrity and also gave me a better deal than I expected. Robert made the whole process easy and pretty stress free. I never had to call him for any update because he reached out to me before hand. Highly recommend and will shop here again for my next car purchase. More