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McGovern Ford at Drum Hill

Lowell, MA

4.9
428 Reviews

1212 Westford St

Lowell, MA

01851

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428 Reviews of McGovern Ford at Drum Hill

December 20, 2024

I called on Monday to make a service appointment was given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... More

by stevei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 20, 2024 -

McGovern Ford at Drum Hill responded

Stevei, we're delighted to hear that our McGovern Ford Lowell team got you back on the road so quickly! Thanks for choosing us for your service needs.

December 18, 2024

friendly service interaction every thing went smoothly oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified More

by rmorrissey0503
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 19, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that your service experience went smoothly at McGovern Ford Lowell! Our team is committed to keeping you informed and ensuring everything runs like clockwork. Thanks for choosing us, and we look forward to serving you again!

December 18, 2024

Scott Carters team in Service, and in Sales are tremendous, they real take care of me as a customer, there is not one dealership out there like McGovern Ford of Lowell , I have had about 6-7 of my More

by Joseph McWhinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa does a great job as well , Mike Smokler, Rosie Cray, Scott Carter, Gail Lombard, Chuck Cote, Craig Ramos, Carlos Borges
Dec 19, 2024 -

McGovern Ford at Drum Hill responded

Joseph, we're delighted to hear that Scott's team and the rest of our McGovern Ford Lowell crew have provided you with such excellent service. Thank you for recommending us to your family and friends! We look forward to continuing this level of care in all your future visits.

December 17, 2024

Craig R. is by far the best sales person I’ve ever worked with. Highly recommend! More

by Mcallbeck3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

Thank you for leaving McGovern Ford Lowell a five-star review! We are happy to hear that Craig left a standout impression. Enjoy the new ride!

December 17, 2024

Everything was a great experience very helpful any questions was answered and Carlos kept me the loop 🤩🤩 More

by Slat2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

Thanks for sharing your experience! We're thrilled to hear that Carlos and the McGovern Ford Lowell team provided such an accommodating experience and kept you in the loop. Safe travels!

December 16, 2024

They did an excellent job getting me in on short notice for a broken horn and had me repaired by early afternoon. More

by lmccumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell was able to assist you promptly with your horn repair. Thank you for sharing your experience, and we're here whenever you need us!

December 12, 2024

Everything went well with no problems. I had noo problems with anything being done. Thanks More

by danieldoyle42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 12, 2024 -

McGovern Ford at Drum Hill responded

Thank you for this stellar review of McGovern Ford Lowell! We hope to see you again down the road!

December 07, 2024

The experience we had with Robert and McGovern buying a vehicle was amazing. They made everything simple and pleasant and they knowledgeable and understanding of our needs. They are awesome. I will recomme More

by Vanessa.kha51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Dec 09, 2024 -

McGovern Ford at Drum Hill responded

Vanessa, we're delighted to hear that Robert and the McGovern Ford Lowell team made your car-buying experience amazing! Thank you for recommending us; we truly appreciate it. Enjoy your new vehicle!

December 06, 2024

My salesman (Craig) was outstanding, no high pressure sales tactics, very honest and transparent. He answered questions and was so helpful throughout the process. The manager was nice as well. Highly rec More

by waynbomorrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Dec 09, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Craig provided you with such an outstanding experience at McGovern Ford Lowell. Thank you for recommending us and sharing your positive feedback!

December 06, 2024

Mr. Robert Keenan is an exceptional salesman , he's straightforward and insightful of his customers needs. More

by ktr7780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Dec 09, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Robert provided exceptional service at McGovern Ford Lowell! Thank you for sharing your positive experience with us.

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