Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
442 Reviews

1212 Westford St

Lowell, MA

01851

Directions

By Type

442 Reviews of McGovern Ford at Drum Hill

October 26, 2024

Our dealings at McGovern Ford was easy! ! We were lucky enough to work with Mark Healy on selecting two trucks for our company. With his wealth of knowledge in his industry helped our compa More

by EMedrzycki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Carter, Gail Lombard, Chuck Cote, Mark Healy
Oct 28, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Mark and the team at McGovern Ford Lowell! We're delighted to hear that his expertise was invaluable in helping you select the right trucks for Bostonian Electric & Control Solutions Inc. We appreciate your support and look forward to assisting you again in the future!

October 23, 2024

Very courteous team and got me right in at my appointment time. Explained everything on their estimate and let me decide what work could be deferred. More

by Majortomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Oct 24, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell provided you with courteous service and clear communication. Thank you for sharing your experience!

October 19, 2024

Got in quickly had an oil change. They did a safety check but we're unable to do a sticker as I had a tight schedule and couldn't wait More

by ubettcha13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray
Oct 21, 2024 -

McGovern Ford at Drum Hill responded

We're glad to hear you had a quick and efficient oil change experience at McGovern Ford Lowell! We understand tight schedules can be challenging, so feel free to visit us again when it's convenient for your sticker. Safe travels until then!

October 18, 2024

Excellent Customer Service, Carlos Borges always goes above & beyond when I need service to my vehicle ! More

by zeke16dfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Oct 18, 2024 -

zeke16dfd responded

Excellent Customer Service, Carlos Borges always goes above and beyond when I need service to my vehicle !

Oct 18, 2024 -

McGovern Ford at Drum Hill responded

We are glad to hear that Carlos has always gone above and beyond for you! Thank you for trusting McGovern Ford Lowell with your automotive needs.

October 18, 2024

Friendly, attentive, completed work as expected and on time. Good price, job well done. Would highly recommend. More

by berns231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 21, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a positive experience with our team at McGovern Ford Lowell! Thank you for recommending us and sharing your feedback. We look forward to serving you in the future!

October 14, 2024

Like the car buying experience. Like the service people. Really dislike the price of the labor charges. $227.00 per hour is way too excessive. I have a Ford Fiesta, Not a Lincoln Na More

by Mr. BlueSky
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in Service (not listed), Marc Houle, Zeke Taveras
Oct 18, 2024 -

McGovern Ford at Drum Hill responded

Hello, we appreciate you taking the time to leave us a review. We strive for the highest customer service and shop our competitors regularly to ensure neither we nor our customers are disadvantaged. We are saddened to hear that this differs from what you experienced with us. Should you have any further questions or concerns, please contact our General Manager, Scott Carter, at 351-500-6005 or via email at scarter@mcgovernauto.com. Thank you.

October 14, 2024

Robert did a great job following up and presenting the vehicle to me for purchase More

by David.allain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 16, 2024 -

McGovern Ford at Drum Hill responded

Thanks for putting your confidence in Robert to guide you during the car-buying process at McGovern Ford Lowell, David. Here's to the road ahead!

October 12, 2024

My experience of purchasing a vehicle with McGovern and Robert Keenan was entirely positive. They had a large inventory and Robert has the experience and temperament to facilitate a purchase easily. Many t More

by ph
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 15, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your positive experience with Robert and the team at McGovern Ford Lowell! We're delighted to hear that our inventory met your needs and made the process smooth. Enjoy your new vehicle, and we appreciate your support!

October 10, 2024

Service at mcgovern ford lowell is outstanding Carlos and his staff are very friendly definitely a repeat customer thank you More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Oct 11, 2024 -

McGovern Ford at Drum Hill responded

Brian, we're delighted to hear that Carlos and the team provided outstanding service at McGovern Ford Lowell! We look forward to welcoming you back as a repeat customer. Thank you for your support!

October 09, 2024

An all around professional experience dealing with the team at McGovern. From Robert my sales guy to management, they made this very seamless and I greatly appreciate that as everyone knows buying a car i More

by Tom@bulletcourier.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony M. Carlino, Robert Keenan, Chuck Cote
Oct 09, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Robert and the team at McGovern Ford Lowell provided you with a seamless car-buying experience. It's wonderful knowing we've earned your future business, and we look forward to assisting you again!

...
17
...