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McGovern Ford at Drum Hill

Lowell, MA

4.9
502 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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502 Reviews of McGovern Ford at Drum Hill

September 22, 2025

Robert Keenan is a professional He LISTENS to the customer. Puts himself in their shoes. More

by jfdionne1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Report | Print
Sep 23, 2025 -

McGovern Ford at Drum Hill responded

We are glad to hear that Robert provided top-notch support. Thanks for choosing McGovern Ford Lowell!

September 20, 2025

very helpful, polite and professional. Top level communication from mfg to dealership delivery. Good job by sales and service. More

by pfcoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Joseph Cullinan, Gail Lombard, Chuck Cote, Casey Bell
Report | Print
Sep 23, 2025 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell and for sharing your appreciation for our team! Your feedback means the world to us!

September 18, 2025

Courteous and kept me informed on update on recall . Friendly and prompt and it was my first time here. Excellent service. Thank you ! More

by Tpceltics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Dan Pajak
Report | Print
Sep 18, 2025 -

McGovern Ford at Drum Hill responded

We are thrilled to hear this positive feedback! Thank you for choosing McGovern Ford Lowell and for sharing your experience. We look forward to seeing you again!

September 17, 2025

McGovern Ford got my truck in for service in short time frame , diagnosed and fixed the problem all in one day. Great customer service. More

by JakeMcNamara349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Dan Pajak
Report | Print
Sep 17, 2025 -

McGovern Ford at Drum Hill responded

Hi Jake - Thank you for sharing your experience with our Service Team! We are so glad to hear that we could quickly diagnose and fix your truck's issue. We appreciate your business and your five-star review. See you next time at McGovern Ford Lowell!

September 17, 2025

Great service work completed in time estimatated , and great communication through out the days work 👍😎 More

by randyrosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges, Mark Mullane, Paolo Fulciniti, Bob Nugent, Dan Pajak, Matt Picardi, Chris Parker, Chris Porter, Mic Redman
Report | Print
Sep 17, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your kind words! We're thrilled you had a positive experience with our team at McGovern Ford Lowell. We look forward to assisting you in the future! Safe travels!

September 08, 2025

Service was great they they met all my requirements and attended to my needs in and out in a timely fashion More

by bigzekezx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Gino Bongiovanni
Report | Print
Sep 09, 2025 -

McGovern Ford at Drum Hill responded

We love hearing you were well taken care of by our team, Zeke! Thank you for choosing McGovern Ford Lowell and for sharing your experience.

September 05, 2025

As always good service and on time see Carlos great guy and great communication. Thank you More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Sep 08, 2025 -

McGovern Ford at Drum Hill responded

Thank you so much, Cazzie! We appreciate your business here at McGovern Ford Lowell.

September 05, 2025

Carlos and service staff are always courteous and quick to help any way they can. They explain every detail thoroughly and politely . More

by cgianacoplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges
Report | Print
Sep 08, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your kind feedback! We're delighted to hear that Carlos and our service staff made such a positive impression. We truly appreciate your business, and we hope to see you again at McGovern Ford Lowell.

September 03, 2025

Easy to work with, great communication, Mike and Christian took care of me very well and gave me a trade in offer on my vehicle for more then I expected. Overall very satisfied and I will be back in More

by Tmtomip23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Chuck Cote, Christian Kassis
Report | Print
Sep 04, 2025 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Mike and Christian! We are delighted to hear we earned your five stars and we hope enjoy your new ride. See you next time at McGovern Ford Lowell!

September 03, 2025

My experience was awesome quick and easy no haggling no hassle. Definitely appreciate doing business I would definitely recommend anybody who’s looking to purchase a vehicle to come to McGovern Ford of Low More

by bigzekezx9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Robert Keenan, Mike Smokler, Mark Healy, Craig Ramos, Marc Houle, Darlon Lopez
Report | Print
Sep 04, 2025 -

McGovern Ford at Drum Hill responded

We’re glad to hear your experience was quick, easy, and hassle-free, Zeke! Thank you for recommending McGovern Ford of Lowell. Enjoy your new vehicle!

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