McGovern Ford at Drum Hill

I recently had the pleasure of working with Robert, and I couldn't be more impressed with their level of service. From the moment I walked into the dealership, he was attentive, knowledgeable, and eager to h couldn't be more impressed with their level of service. From the moment I walked into the dealership, he was attentive, knowledgeable, and eager to help me find the perfect car. He took the time to understand my needs and preferences. What stood out to me the most was his patience and willingness to answer all of my questions; and never made me feel rushed or pressured into making a decision. Instead, provided me with all the information I needed to make an informed choice. I highly recommend Robert to anyone who comes into McGovern Ford at Drum Hill in the market for a new car. More

Great service very happy with Mcgovern ford in lowell and all thier staff are very helpful all thier staff are very helpful More

I made an appointment for the works . They took care of it while I waited. They also found a couple other minor things that needed to be done if replace those a no charge. They were very They took care of it while I waited. They also found a couple other minor things that needed to be done if replace those a no charge. They were very polite and took care of it all in a couple hours. More

Rob was very responsive to our needs and went above and beyond to put the purchase together. This is the second new car we've purchased from Robert Keenan and McGovern - Lowell. We live in NH but have foun beyond to put the purchase together. This is the second new car we've purchased from Robert Keenan and McGovern - Lowell. We live in NH but have found it well worth it to work with Rob and purchase at McGovern. More

David Prestipino has been an AWESOME salesman that made buying my truck a VERY pleasant experience. I highly recommend him to anyone looking for the Ford experience.! buying my truck a VERY pleasant experience. I highly recommend him to anyone looking for the Ford experience.! More

Great customer service. The recall service and timing was as described. Provided free transportation before and after appointment. The recall service and timing was as described. Provided free transportation before and after appointment. More

Robert was very knowledgeable, friendly and helpful throughout the process. He was sure to take in to account our budget and needs when choosing some vehicles for us to test drive. We really enjoyed th throughout the process. He was sure to take in to account our budget and needs when choosing some vehicles for us to test drive. We really enjoyed the process as he made it easier and gave us a lot of great advice. More

The employees are very friendly and very helpful. They make sure you are comfortable and have answered all your concerns. They make sure you are comfortable and have answered all your concerns. More

Lisa always takes care of the customer and exercises patients explaining Fords policies and proactively expedites the service call to minimize the customer waiting time . Carlos is always there to back patients explaining Fords policies and proactively expedites the service call to minimize the customer waiting time . Carlos is always there to backup the service visit if needed as well. More

Dropped the car for a safety recall and got the car back in time as said in time as said More