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McGovern Ford at Drum Hill

Lowell, MA

4.9
406 Reviews

1212 Westford St

Lowell, MA

01851

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406 Reviews of McGovern Ford at Drum Hill

March 05, 2025

Excellent service Best service and love the at home appointment Will want at home again. Very polite More

by Pkt616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parker, Gino Bongiovanni
Mar 05, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear you enjoyed the at-home appointment and excellent service from McGovern Ford Lowell! Our team is always here to provide a convenient and polite experience. Looking forward to assisting you again in the future!

March 04, 2025

Much thanks to Darlon and Christian for an exciting and seamless experience!! I recently visited this store to check out a Bronco...that I quickly fell in love with. They gave me an awesome deal with a gre More

by ch711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlon Lopez, Christian Kassis
Mar 04, 2025 -

McGovern Ford at Drum Hill responded

Thanks for the glowing review and recommendation! We're so pleased to hear that Darlon and Christian made your trade-in experience at McGovern Ford Lowell exciting and seamless. Enjoy cruising around in your new 2023 Bronco this summer!

March 04, 2025

I brought my Maverick in for an oil change. My appointment went well. It didn’t take long and was very easy. All handled very pleasantly by Brian. It’s a pleasure to interact with your servi More

by bsully110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 04, 2025 -

McGovern Ford at Drum Hill responded

We're so pleased to hear that your oil change appointment went smoothly. Brian and the service team at McGovern Ford Lowell always aim to provide efficient and friendly experiences—thank you for choosing us!

March 04, 2025

I had a fantastic car purchase experience at McGovern Ford of Lowell. I just purchased an F150 and I couldn't be happier with it. What made it even better was the customer service. They reassured me on m More

by gluna617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Mar 04, 2025 -

McGovern Ford at Drum Hill responded

Thank you for sharing your fantastic purchasing experience with the McGovern Ford Lowell team! We appreciate the recommendation and hope you enjoy your new F150 for miles to come.

March 04, 2025

As a repeat costumer, McGovern Ford never disappoints. Always a quick smooth process and my sales agent Robert was very knowledgeable and made my experience great. I highly recommend purchasing a vehicle More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Mar 04, 2025 -

McGovern Ford at Drum Hill responded

Dan, we're delighted to hear that Robert and the McGovern Ford Lowell team made your experience a smooth one! Thank you for being a loyal customer and recommending us. Enjoy your new vehicle!

March 02, 2025

Love McGovern Ford! They treat their customers like family! I would like to see an loyalty program put in place for customers., Thank you More

by conroyn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Mar 03, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the wonderful feedback about McGovern Ford Lowell! We're delighted to hear that you feel like family with us. Your suggestion for a loyalty program is appreciated, and we'll certainly consider it as we strive to enhance our customer experience.

March 02, 2025

My experience with McGovern Ford at Drum Hill in Lowell,Ma. was fantastic. My sales person, David Prestipino was very knowledgeable , honest answered all our questions. He made the process of choos More

by cbal67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Prestipino
Mar 03, 2025 -

McGovern Ford at Drum Hill responded

Thank you for sharing your fantastic experience with us at McGovern Ford Lowell! We're delighted to hear that David provided knowledgeable and honest service, making the car-buying process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

March 01, 2025

They took me last minute and got me in right away ! !! They had the parts I need and got me out quickly! Amazing! More

by larryrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Mar 03, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell could assist you promptly and efficiently! Thanks for the fantastic feedback!

February 28, 2025

Fast and easy. Was able to schedule the service on the app. Good service and friendly people. More

by Andrew G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 03, 2025 -

McGovern Ford at Drum Hill responded

Thanks so much, Andrew. We look forward to your next visit to McGovern Ford Lowell!

February 25, 2025

everything was great! staff was very friendly & welcoming. the waiting area was very nice as well. More

by hailey.taylor1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Abigail Alicea
Feb 25, 2025 -

McGovern Ford at Drum Hill responded

Hailey, we are glad to hear that our team provided friendly service. Thanks for choosing McGovern Ford Lowell.

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