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McGrath City Honda

Chicago, IL

Overview
Reviews
Vehicles
4.3
750 Reviews
Call Dealership (773) 966-0490

6720 West Grand Avenue

Chicago, IL

60707

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Showing 750 reviews

November 20, 2021

The team at McGrath City Honda was great! The whole process was quick and painless. Our salesman, Jose Hinojosa and sales manager Luis Gonzalez listened to our needs and made the process easy. The bus More

by kevharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza John, Luis Gonzalez , Jose Hinojosa
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Helpful
November 19, 2021

Cust. Service needs lots of work and mechanics workmanship not good, I need someone to call me! ASAP More

by Eugenia Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devin Miller
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Helpful 1
November 17, 2021

Manager Jeremy in car repair services was great. Did excellent work. Even washed my car. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
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Helpful
November 15, 2021

I had excellent customer service, the car was completed I had excellent customer service, the car was completed on time as I was told. More

by dajanisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
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Helpful
November 06, 2021

Good, fast, good service, good waiting area,I was late for my appointment and they gave me the best attention More

by Eslaintecamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miller, Jeremy Sanchez
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Helpful 1
November 06, 2021

Everyone at the dealership was attentive and helpful. I would recommend them to others. Thank you. More

by Beacomginny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
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Helpful
November 04, 2021

Closest location of the McGrath family to my house, good service, will be back for sure More

by Je.reyesg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miller, Jeremy Sanchez
Report | Print
Nov 05, 2021 -

McGrath City Honda responded

Thank you for sharing your kind words with us. Our team at McGrath City Honda works hard to provide the best service, and it makes us happy that it reflected during your visit to our dealership. We look forward to serving you for many years to come. Have a lovely day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

Helpful
October 31, 2021

Lies , changes price , 3days to get a price,Don’t waist Lies , changes price , 3days to get a price, Don’t waist your time. Not reputable. More

by Noputt62902
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis, Juan Cruz
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Nov 01, 2021 -

McGrath City Honda responded

We're sorry to hear that you had a less than amazing experience with us. We strive for the highest standard, and it pains us when our customers are not satisfied. We want to hear more from you regarding your experience. If you could, please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or call 773-836-3904. We hope to hear from you soon!

Helpful 2
October 30, 2021

I like the services and attention that you provide to the clients thank you so much. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherome Snell
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Nov 01, 2021 -

McGrath City Honda responded

Thank you for your lovely feedback, Beth! The McGrath City Honda team is delighted we could serve you so well. Until next time, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

Helpful
October 29, 2021

They lie, price a car,Then when you buy repriceTried to They lie, price a car, Then when you buy reprice Tried to charge 2000 over asking Took 3days to get a price Don’t waist your time with this place More

by Noputt62902
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mike will not bother to answer his emails, Juan Cruz, Clara Sassone
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Nov 01, 2021 -

McGrath City Honda responded

Thanks for taking the time to share your experience. Our customers are very important to us, and it's disappointing to hear we may have let you down! Providing upfront, honest service is something we're known for so your review is concerning to us. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 at your earliest convenience.

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