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McGrath Honda of Elgin
Elgin, IL
2,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,082 reviews
December 12, 2024
Always very professional & courteous staff. The only criticism is that I had a 10 am appointment (actually showed up earlier about 9:45) just for an Express Oil Change....but didn't get finishe The only criticism is that I had a 10 am appointment (actually showed up earlier about 9:45) just for an Express Oil Change....but didn't get finished until close to 12:30. I know things happen (people call in sick, heavy work day, etc), so I hope this was just an exception... More
by Robbo1400
Employees Worked With
December 11, 2024
Very professional and attentive from sales to service. Have purchased all my vehicles the past 36 years!! Have purchased all my vehicles the past 36 years!! More
by lynncardiologynichols
December 08, 2024
When you go to this dealership make sure you work with Paul D. He is the best. He turned a not so good experience into a great one. He's honest and upfront. He really helped us out. I rate him a 10 and Paul D. He is the best. He turned a not so good experience into a great one. He's honest and upfront. He really helped us out. I rate him a 10 and I'm glad to go to this dealership now. Be cautious of finance dept. Aarsh was the finance guy we worked with and that snob almost killed the deal. Read paperwork closely Be diligent and make sure figures are correct. Don't tack anything on with a finance person. Ask for print out when signing Pay attention when financing. More
by D
Employees Worked With
Paul D, Aarsh
December 08, 2024
The service person was inexperienced. Drove out of the dealership after service and now the low tire pressure lights are on. Also took the car in for emissions check the next morning and Drove out of the dealership after service and now the low tire pressure lights are on. Also took the car in for emissions check the next morning and it failed emissions even though the car is just 4 years old. Also they did not wash the car. Asked them to update the maps and they didn’t do that either. Very disappointed with the service. More
by CRVOwner
Employees Worked With
Arnaldo
December 05, 2024
We have never had a bad experience with your company! Your salesman are top of the line! Some of the nicest and easiest people to work with!! Your finance person was amazing! We will be back! Thank you Your salesman are top of the line! Some of the nicest and easiest people to work with!! Your finance person was amazing! We will be back! Thank you ! The Randazzos More
by Kimmirandazzo
