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McGrath Honda of Elgin
Elgin, IL
2,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,095 reviews
March 06, 2021
Very please with the experience. Everybody is so nice and Sheki is the best. His knowledge of the car make me confident to buy honda product. Sheki is the best. His knowledge of the car make me confident to buy honda product. More
by jennienormandin
March 06, 2021
Sales were very accommodating and asking what we were looking for and getting cars for us to test drive and answering all of our questions. looking for and getting cars for us to test drive and answering all of our questions. More
by Bmando
Employees Worked With
Don’t remember the other person’s name. , Michael Malak, Ray Wolski, Alan De La Paz
March 05, 2021
Very easy, no-pressure process to purchase a new car. The sales group was much more focused on a positive experience and offered the best rate of all dealerships in the area. It didn't take much effo The sales group was much more focused on a positive experience and offered the best rate of all dealerships in the area. It didn't take much effort to leave with a positive experience. More
by Kramerjn
March 05, 2021
Great service and very fast we got our dream suv and we love it thank you soo much for everyone’s help and very friendly service. love it thank you soo much for everyone’s help and very friendly service. More
by jamescoulter9299
Employees Worked With
March 05, 2021
Our sales rep Al was great to work with.We were getting Our sales rep Al was great to work with. We were getting a car for our 17 year old daughter and he really made her part of the process, which made it Our sales rep Al was great to work with. We were getting a car for our 17 year old daughter and he really made her part of the process, which made it a great experience for her also. More
by mattmac67
Employees Worked With
Al Hansana
March 05, 2021
Brought a 2018 Pilot here to have a heater repaired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. I should mention that (unfortunately) I did not buy the Pilot here so their professionalism and great service was an excellent experience. Note: Never buy a vehicle from Rohrman Schaumburg Honda. Although they couldn't get the air warmer than 28° from this heater they insisted this was normal and refused to fix while under warranty. Although I live closer to Schaumburg Honda I will recommend to everyone to drive the 10 minutes to McGrath Honda in Elgin. More
by never again!
Employees Worked With
Everyone I dealt with here was professional and helpful. A pleasant experience.
March 04, 2021
I don't like to type. I use the Columbus system, discover and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. More
by jdbradburn
Employees Worked With
Jerry Nepermann
March 04, 2021
Monica was great. Efficient, honest, and friendly. She convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. More
by gpmulligan
Employees Worked With
Monica
March 01, 2021
Very attentive service was provided. The service rep called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. Since the software update was going to take a few hours Jerry arranged for a loaner car in the meantime. Top notch service! More
by tfisher44
Employees Worked With
Jerry Nepermann
February 27, 2021
The service was amazing! The service provider went through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in years! More
by Williamaarnold6
Employees Worked With
Monica in service
