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McGrath Honda of Elgin
Elgin, IL
1,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,845 reviews
April 30, 2022
Ask for Al! !!! Everyone was super inviting from the start! Al welcomed us from outside and took his time to go over everything with us. We already had a vehi !!! Everyone was super inviting from the start! Al welcomed us from outside and took his time to go over everything with us. We already had a vehicle in mind and he took his time to go over things about the vehicle that we had never even considered! Incredibly polite and overall a genuine person! We didn't feel pressured at all or like we were getting a bad deal. He worked WITH us. All of the staff who was apart of our purchasing journey worked WITH us and not against us. This daership is an hour away from us, and we will for sure be returning and will do that drive 100 times over to work with Al and McGrath staff before we go to our local dealership down the street. Amazing service and hospitality. Couldn't have had a better experience and really couldn't have with a better salesperson. Thank you everyone at McGrath who was part of our buying journey and made it a pleasant experience. Appreciate you all! More
by AngelaG
Employees Worked With
Ana Uribe, Al Hansana, Danny Colon
Helpful April 28, 2022
Alex did an excellent job in getting me a Honda CRV in the color I like the color I like More
by grtnhs
April 28, 2022
Sheki did a wonderful job handling our purchase. No xx, no pressure, he just let the numbers speak for themselves. This is our 2nd Honda from McGrath Elgin and came away satisfied again. No xx, no pressure, he just let the numbers speak for themselves. This is our 2nd Honda from McGrath Elgin and came away satisfied again. More
by bobber_ritter
Employees Worked With
April 28, 2022
Overall a good experience. The salesperson did not waste my time. I went for a "no haggle" deal, which was reasonably priced. I paid cash, so it is a very easy purchase. If any The salesperson did not waste my time. I went for a "no haggle" deal, which was reasonably priced. I paid cash, so it is a very easy purchase. If anything, they can be a little too helpful at times. More
by Wizzbert
Employees Worked With
April 27, 2022
Still sad that there's no way to give 0 stars. Worst dealership ever. I'm still dealing with the fallout of the car I leased from them in 2019 where in they screwed up the paperwork so bad that I Worst dealership ever. I'm still dealing with the fallout of the car I leased from them in 2019 where in they screwed up the paperwork so bad that I had to get new license plates go back to the dealership fill out all new paperwork and the list was endless. Well clearly these idiots never corrected the titles so when I traded my car to another car company, avoiding Honda and McGrath as much as I can, I couldn't get my check because we're sitting here waiting two months for a new title because the title was wrong on my car. So I traded the car and bought a new car and now that dealership is stuck with the car they can't sell and I can't get my money from them because we are still waiting on the duplicate title. Completed idiots. Rude, and stupid. Anything that could go wrong with a car lease went wrong with me and they did nothing to fix it except tell me I could go somewhere else next time so I did. And I couldn't be happier with my new Hyundai! This dealership is a joke, this family is a joke, I honestly don't know how they make money in spite of themselves. I see lots and lots and lots of bad reviews on them so I'm not the only one who thinks they're just a s***** dealer. So I'll just sit around and wait for my title to get sent to Hyundai so they can sell the car and I can get my check. Really Honda thank you so much for just a really pleasurable experience in your s*** show of a dealership. Good riddance. More
by LG
Employees Worked With
I have absolutely no idea and nor do I care who helped me
April 26, 2022
Top notch customer service. Very honest and trustworthy service manager. McGrath elgin Honda service is the best place for your honda. Very honest and trustworthy service manager. McGrath elgin Honda service is the best place for your honda. More
by gerald18
Employees Worked With
Chris Houlis
April 23, 2022
Monica did a GREAT JOB taking care of my car servicing. Everybody was verypolite when asked any questions I will be back for future servicing Ihave been a coustomer since 2016 when we bought the Civic w Everybody was verypolite when asked any questions I will be back for future servicing Ihave been a coustomer since 2016 when we bought the Civic witch now has 60000 miles on and runs like a clock and is fast from a stop sign More
by jlweber20
Employees Worked With
monica at signin desk, Bruce Breckenfelder
April 22, 2022
Everyone that I came in contact with was very courteous and professional. They all wanted to know that my needs are being met. I was very pleased. and professional. They all wanted to know that my needs are being met. I was very pleased. More
by nevyvon
Employees Worked With
Gerardo Sharif, Bruce Breckenfelder
April 20, 2022
Excellent service Dean La Mantia he was wonderful in all to buy my car. All the people manager and Ana in financial department very professional to buy my car. All the people manager and Ana in financial department very professional More
by Eulalia Passe
Employees Worked With
Dean La Mantia. Excellent , Mohammed Hussain
April 16, 2022
It was a pleasure buying this car! Al was professional and courteous and I appreciate the excellent customer service I received! Al was professional and courteous and I appreciate the excellent customer service I received! More
by saseligman
Employees Worked With
Al Hansana, Joe Lara
