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McGrath Honda of Elgin
Elgin, IL
2,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,082 reviews
November 22, 2022
First trip to your Service Dept. The young service writer was outstanding. (ten stars). Very knowledgeable, very hands on, wasn’t able to handle a technical question so called a mech The young service writer was outstanding. (ten stars). Very knowledgeable, very hands on, wasn’t able to handle a technical question so called a mechanic to help us get the answer we were looking for. I call that above and beyond. Thanks for a great day experience. More
by tgl610
Employees Worked With
Service writer.(misplaced his card and recall his name.
November 18, 2022
We had an excellent experience, everything from the first time we checked in to pick up of our vehicle. It was completed before we expected. time we checked in to pick up of our vehicle. It was completed before we expected. More
by tsboberg
Employees Worked With
Jason Goldman was our Service Consultant
November 16, 2022
This was my first time in the service department, and I was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly re was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly return for future service on both our Hondas. More
by jfester94
Employees Worked With
Jerry Nepermann
November 13, 2022
Appreciate Their effort in going above and beyond to help me make my purchase, Sheki was amazing me make my purchase, Sheki was amazing More
by danielmanijak
November 10, 2022
Jerry Nepermann always does an excellent job of explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. More
by jdbradburn
Employees Worked With
Jerry Nepermann
November 08, 2022
The service team (Ray Pena and Jerry Nepperman) are "first class" at McGrath Honda. They helped me to fix my wife's car (brakes and oil change). Very easy process and they explained what needed to be d "first class" at McGrath Honda. They helped me to fix my wife's car (brakes and oil change). Very easy process and they explained what needed to be done now and what could wait until next time. I have been bringing my cars to McGrath Honda for over 10 years and I highly recommend them! More
by Tim Mote
Employees Worked With
Ray Pena & Jerry Nepperman
November 07, 2022
Mr. Shaki Biba was very courteous and helpful . He explained every thing in detail . We are very happy with our Van purchase and we give credit to Mr. Shaki to make us feel comfortable . Thank you v explained every thing in detail . We are very happy with our Van purchase and we give credit to Mr. Shaki to make us feel comfortable . Thank you very much We love our Van More
by Maimunamoid
November 07, 2022
Sheki made my car buying experience very easy and fun. Car buying is very stressful for anyone but Sheki made it very smooth and seamless. With the crazy times of today most dealerships were adding on rid Car buying is very stressful for anyone but Sheki made it very smooth and seamless. With the crazy times of today most dealerships were adding on ridiculous fees and accessories but not here. If I am ever in the market again I will definitely be back. More
by dbalrig
