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McGrath Honda of St Charles
St Charles, IL
1,339 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,339 reviews
March 24, 2023
I was greeted upon entering the dealership and promptly paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with ma paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with many other staff members who checked in with me. When I encountered an issue with the car I had test driven,a manager met with me to resolve the issue. More
by cathy_henry
Employees Worked With
Mario L., Daniel S., Nikhil Kain
March 22, 2023
Nikhil was very kind and helped me find a car within my budget. He thoroughly explained what the car may come with and the added complimentary benefits that McGrath offers to anyone who purchases a car fro budget. He thoroughly explained what the car may come with and the added complimentary benefits that McGrath offers to anyone who purchases a car from them. Excellent service. More
by KC
March 21, 2023
Third new vehicle from the dealership in less than two years! Fantastic experience, though I wish that their initial used-car evaluations are more realistic and does not involve so much haggling. I also years! Fantastic experience, though I wish that their initial used-car evaluations are more realistic and does not involve so much haggling. I also don't appreciate the mandatory "accessories" that a customer (that too, repeat) is bound to purchase. More
by Sid Sanghi
Employees Worked With
Joseph Arden, Akira, Alan Conway, Francisco H.
March 14, 2023
Fantastic customer service! ! Very pleased with Nikhil Kain and Kevin Bombeck!! They were very attentive to my vehicle needs. I would recommend anyone to come here. ! Very pleased with Nikhil Kain and Kevin Bombeck!! They were very attentive to my vehicle needs. I would recommend anyone to come here. More
by Lelandjohnston2
Employees Worked With
Kevin Bombeck, Nikhil Kain
March 09, 2023
I worked with Petey at St Charles Honda and he was great! Worked with us over the whole process and made it a pain free purchase! They even have service hours on Sunday! Worked with us over the whole process and made it a pain free purchase! They even have service hours on Sunday! More
by Customer # 1
Employees Worked With
Pete Mattison
March 07, 2023
Larger selection of vehicles, in comparison to the other western suburban Chicago area Honda Dealerships I visited. Jimmy Stark was a pleasure to work with. Professional, transparent and extremely personabl western suburban Chicago area Honda Dealerships I visited. Jimmy Stark was a pleasure to work with. Professional, transparent and extremely personable. 5 stars! More
by SHERARDS82
Employees Worked With
Jimmy Stark
March 03, 2023
Amazing experience buying through McGrath Honda! We are first time buyers and they took such great care of us and made sure to get us the best possible deal on our new car! Thanks to McGrath Honda m We are first time buyers and they took such great care of us and made sure to get us the best possible deal on our new car! Thanks to McGrath Honda my wife and our 6 children can can all fit safely in our new Honda odyssey!!! Highly recommend this dealership! More
by Luckyjoeclark
Employees Worked With
Francisco H., Nikhil Kain
March 01, 2023
Games, gimmicks and can’t give you basic things you ask for. Go to a different dealer, any dealer. They are worried about todays dollar, not the future dollar. Play games on the #s, they act like they are for. Go to a different dealer, any dealer. They are worried about todays dollar, not the future dollar. Play games on the #s, they act like they are lost in what you are asking, even after multiple requests. Don’t be naive and shop at another dealer. More
by SatchelofRichards
Employees Worked With
Kevin Bombeck
