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McGrath Honda of St Charles
St Charles, IL
1,170 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,170 reviews
April 20, 2020
Friendly, competent staff This is not the first car I have purchased at McGrath Honda. Each experience seems to be better than the last. There are improvements and updates to t This is not the first car I have purchased at McGrath Honda. Each experience seems to be better than the last. There are improvements and updates to the sales process each time. More
by musiczak
Verified Customer
Helpful April 04, 2020
Horrible service! No one in this business knows what they are doing. Mistake after mistake was made and no follow through! Terrible! Don’t shop here, EVER! they are doing. Mistake after mistake was made and no follow through! Terrible! Don’t shop here, EVER! More
by heidisueh
April 02, 2020
This is the best dealer I have visited Not all honda dealers are the same as I have been to few earlier but McGrath Honda of St Charles is the best for many reasons: great and plenty select Not all honda dealers are the same as I have been to few earlier but McGrath Honda of St Charles is the best for many reasons: great and plenty selections of used and new cars, great customer service, great support even after the end of the sale and no push in any way. i am recommending McGrath Honda of St Charles to everyone. More
by heskander
Employees Worked With
George the sales manager, JACKI DATI
April 02, 2020
Thank You McGrath Honda!! After a traumatic car accident, leaving my 2012 Honda Civc totaled, purchasing a new car from McGrath Honda of St. Charles was a breath of fresh air. After a traumatic car accident, leaving my 2012 Honda Civc totaled, purchasing a new car from McGrath Honda of St. Charles was a breath of fresh air. Darek was extremely knowledgeable, answered any/all questions, and showed me all of features of the new 2020 Honda Civic. I was so relieved to be working with people who cared about getting me a new, safe and reliable new car. This is our family's 4th Honda from McGrath Honda of St. Charles. As you can see, we trust them through and through! More
by Sam D.
April 01, 2020
The technician explained in detail the services required for my car and also suggested things I need to take care before next time I come in. for my car and also suggested things I need to take care before next time I come in. More
by nikipat72
Employees Worked With
Daniel Pippel
April 01, 2020
This is a wonderful dealership. Any person I’ve dealt with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. More
by smjstoll
Employees Worked With
Alex Shelby
April 01, 2020
Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. More
by llbocce
Employees Worked With
Steve and Alex in service
April 01, 2020
I had a wonderful experience. I enjoy bringing my car here and getting the great service from the staff. I recommend friends to this dealership all the time. here and getting the great service from the staff. I recommend friends to this dealership all the time. More
by kmg3
Employees Worked With
CJ
April 01, 2020
Good timely service . I think it was Alex and he explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and it was just over a year so they gave me a discount ! More
by JODYGHART
Employees Worked With
Alex?
