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McGrath Honda of St Charles
St Charles, IL
1,339 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,339 reviews
January 28, 2020
A Pleasant Experience I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The ent I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The entire experience was pleasant. More
by wmness
Verified Customer
January 27, 2020
Nice service I satisfied with your dealer all departments they are cooperative. Nice service. for future keep continues this relationship. I send more people for you they are cooperative. Nice service. for future keep continues this relationship. I send more people for you More
by patelbhumika7491
Employees Worked With
JEFF SUNDERLAGE, ALEXANDER PETERSEN
January 27, 2020
Always great customer service. Providing me with all the information I needed up front, along with how long I would have to wait. Will never go anywhere else. information I needed up front, along with how long I would have to wait. Will never go anywhere else. More
by yvonne.armstrong76
Employees Worked With
I think it was TJ but I am not sure.
January 27, 2020
A+++++ Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. More
by gator931
Employees Worked With
Esteban
January 27, 2020
Zack was GREAT and had my new Honda fixed right the 1st time Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What servi Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What service thanks again McGrath More
by Don Cinkus
Employees Worked With
January 27, 2020
Service department has always taken care of my requests quickly, and they have been low pressure when I decline ecommended service. I would recommend them. quickly, and they have been low pressure when I decline ecommended service. I would recommend them. More
by paulwh
Employees Worked With
Beats me.
January 27, 2020
Friendly service I take my van to get all maintenance done at McGrath Honda, where I purchased it in 2016. Staff is very friendly, their waiting area is stocked with I take my van to get all maintenance done at McGrath Honda, where I purchased it in 2016. Staff is very friendly, their waiting area is stocked with coffee/hot chocolate, water bottles, etc.. They also offer shuttle to nearest shopping area or loaner car while they are working on your vehicle. Excellent customer service. More
by Shreya
Employees Worked With
Service dept : L. Martinez, Esteban Villa, Carlos Fuentes
January 24, 2020
Outstanding Service . McGrath is second to none on service. My advisor Daniel was Professional and Polite! Comfortable waiting area and excellent communication while the . McGrath is second to none on service. My advisor Daniel was Professional and Polite! Comfortable waiting area and excellent communication while the car is being worked on. Thank you Very Much More
by reneenew
Employees Worked With
Daniel Pippel
January 24, 2020
McGrath Honda in St. Charles did an excellent job in diagnosing my problem, determining my coverage, and providing me with an excellent loaner car while the work was being done. Thanks, McGrath and than diagnosing my problem, determining my coverage, and providing me with an excellent loaner car while the work was being done. Thanks, McGrath and thanks Mike for taking care of me. More
by BIRDSFAN53
Employees Worked With
Mike in Service
