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McGrath Honda of St Charles - Service Center
St Charles, IL
210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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210 Reviews of McGrath Honda of St Charles - Service Center
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April 01, 2020
Disappointing We brought our 2018 CRV in because our gravel pan became disconnected. Rather than address the malfunction, you decide to blame us. Got home, and o We brought our 2018 CRV in because our gravel pan became disconnected. Rather than address the malfunction, you decide to blame us. Got home, and our tire was flat. Your mechanics did not even bother to do normal, basic maintenance. Absolutely not professional at all. It seems like the concept of customer service has eluded you. Are you actually proud of this? More
by cewalter49
Verified CustomerEmployees Worked With
JOSE BARRERA
Helpful April 01, 2020
Mike P Needed to get the oil changes. Got a coupon from McGrath. Great price, couldn't refuse to get legit Honda service from McGrath for such a deal. Sta Needed to get the oil changes. Got a coupon from McGrath. Great price, couldn't refuse to get legit Honda service from McGrath for such a deal. Staff got me in and out in less than a half hour. They took great care to ensure car was germ free. Jose Espinoza came over and from a safe distance asked if i wanted to trade in. Told him we were not ready just yet. THANKS MCGRATH! More
by MPETERS8
Employees Worked With
April 01, 2020
Everyone is great. They all meet your needs/ wants. I always feel like home when I am here. Everyone keep up the good work, great! always feel like home when I am here. Everyone keep up the good work, great! More
by madaimontes12
April 01, 2020
Always reliable, great service I have had my CRV serviced at this facility since the purchase of my vehicle. The service team is always professional and knowledgeable about my need I have had my CRV serviced at this facility since the purchase of my vehicle. The service team is always professional and knowledgeable about my needs. I highly recommend McGrath Honda of St. Charles. More
by MRESTIVOADAMS
April 01, 2020
Car needed some work and they took care of it as they said they would! They also did it in a Timely manner timely manner getting back to me as he said they would! said they would! They also did it in a Timely manner timely manner getting back to me as he said they would! More
by greatsaves1
Employees Worked With
March 20, 2020
Would recommend service to others. We have dealt with this dealership since 2009 and have been satisfied with the service we have received. Although we could probably go to another dea We have dealt with this dealership since 2009 and have been satisfied with the service we have received. Although we could probably go to another dealership we still chose to go to St. Charles. More
by NSALLMANN
Employees Worked With
T.J. Taylor, B. Hernandez
March 15, 2020
Service advisor did a great job! He was very helpful and explained what was needed very clearly. He was very nice and courteous. Thank you. explained what was needed very clearly. He was very nice and courteous. Thank you. More
by kmr712
Employees Worked With
Service advisor
March 15, 2020
They took care of my request without appointment on a busy Saturday. They even installed wheel locks and were very respectful and accommodating. Service manager was good. busy Saturday. They even installed wheel locks and were very respectful and accommodating. Service manager was good. More
by saleem.baber
Employees Worked With
Service Manager.
March 10, 2020
Always prompt about time and great explaining the service they are going to provide. Able to answer all my questions and concerns with the service provided. Very helpful staff. they are going to provide. Able to answer all my questions and concerns with the service provided. Very helpful staff. More
by Sedw21
Employees Worked With
Issac
March 10, 2020
The service was very good. The service advisor kept me informed about the service and was helpful to me personally as I needed help with my walker. informed about the service and was helpful to me personally as I needed help with my walker. More
by reduebner5
Employees Worked With
Brandon Ryan
