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McKenney Salinas Honda

Gastonia, NC

4.8
499 Reviews
McKenney Salinas Honda has been a family-owned and operated dealership for over 25 years with owner, Sal Salinas, on-site. McKenney Salinas Honda specializes in new Honda, Certified Pre-Owned Honda and all other pre-owned vehicle sales. We have a strong and committed sales staff with many years of experience satisfying our customers' needs in Gaston County. McKenney Salinas Honda also has an award-winning service and parts department, dedicated to excellence in customer satisfaction. Located in Gastonia, North Carolina. We will help you find the right vehicle for your needs. Feel free to browse our inventory online, request more information about our new and preowned vehicles, set up a test drive or inquire about our auto financing options. Whether you are looking for a new Honda or a preowned vehicle, McKenney Salinas Honda is here to help.
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2830 E. Franklin Blvd.

Gastonia, NC

28056

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Showing 499 reviews

October 12, 2011

This dealership was very friendly and I had an overall great experience of my first time purchasing a car from a dealership. I want to thank David Jolly and Matthew Huffman for working with us to decide w More

by AdriantheSanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Jolly; Matthew Huffman
Jun 03, 2014 -

McKenney Salinas Honda responded

We are so happy to hear that you had a great first buying experience. We hope it was very special. Your business is greatly valued and appreciated. We look forward to your next visit!

October 11, 2011

This was a great first experience for us. This was our first car purchase. McKenney Salinas Honda is a great place to find a great car. They made the process easy for us. We highly recommend McKenney Sali More

by tubby2250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Jarvis
Jun 03, 2014 -

McKenney Salinas Honda responded

We are excited for you to join our family as well! We are pleased to hear that you had a great buying experience. We look forward to your next visit!

October 08, 2011

My wife took her 2007 Accord in for a factory recall to install new computer code in the on board computer. They told her that you could not put the new program code into the car with the battery in the s More

by Sam and Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manger
Oct 28, 2011 -

McKenney Salinas Honda responded

Mr. Ergle, First off, please let us apologize for the experience you had here at McKenney Salinas Honda. It was in no way, shape or form in our interest to sell you any item that we truly believe you did not need. We also want to thank you for making us aware of your unsatisfactory service because it is with your feedback, the only way we can improve on providing and excellent product with excellent customer service. Before the recall was done to your wife’s vehicle, our Honda certified technician performed a multi-point inspection on the vehicle, that includes a battery test to check the level of power left in it. Upon testing, the battery indicated a low level of power left but our certified technician went ahead to proceed with the recall, connecting your Accord up to the computer and began the process of updating the vehicles computer board to complete the recall. The update from the computer to the vehicle could not be completed because the battery could not sustain enough power to keep the vehicle on during the update. The vehicle kept shutting off and the recall could not be completed. At this time, the certified technician offered to charge the battery enough to sustain power through the update or replace the battery in order to complete the recall to the vehicle’s computer board. Your service advisor, Bobby Dills, relayed this information to your wife, Sandra, offering to charge up the battery or replace the battery to complete the recall. At that time, your wife opted to replace the battery so we preceded to replace the battery and then complete the recall. After reading your review, our service manager, Gary Holder, was able to reach you by phone to discuss the situation and hopefully provide a resolution. He offered to refund your money for the battery and replace it with your old battery that we still had in our possession, but you declined the offer. Again, we are truly sorry if you feel the battery did not need to be replaced and our offer still stands to refund your money and replace it with your old battery. I do believe that this matter could have been prevented with better communication from our service advisor when relaying the information to your wife. Bobby is very aware of your concern and we have spoken with him on the matter and have provided him with training on how to better his communication skills with our customers. You are a valued customer here at McKenney Salinas Honda, and again we thank you for making us aware of your concerns. Please feel free to reach out to myself, Sal Salinas or Gary Holder at anytime to discuss the matter or any other concerns that you may have. We hope that you will give an opportunity in the future to make this matter up to you by providing excellent service and customer service from our sales and service departments. Sincerely, Lauren Salinas

October 06, 2011

This was my second purchase from McKenney-Salinas and my first time working with Marvin Reid. Our overall experience with the dealership and Marvin Reid was absolutely fantastic! Marvin has a very comfort More

by NissanPathfinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Reid, Marvin Reid
Jun 03, 2014 -

McKenney Salinas Honda responded

We are glad you enjoyed working with Mr. Reid here at McKenney Salinas Honda. We greatly appreciate your business and look forward to working with you again soon!

September 30, 2011

the dealership and sales agent and financial agent were wonderful...the owner came out and helped make this deal....highly recommend dealership and sales agent eddie jarvis More

by nonijag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : eddie jarvis
Jun 03, 2014 -

McKenney Salinas Honda responded

We are pleased to hear that you enjoyed working with our salesman Mr. Jarvis. We hope you will come back to McKenney Salinas Honda to visit us soon!

September 24, 2011

Hi, We were looking for CRV - SE Model and found the Hi, We were looking for CRV - SE Model and found the Mckenney Salinas Honda over internet. I have to say they were the best in price, professionali More

by roshin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Reid, Marvin Reid
Jun 03, 2014 -

McKenney Salinas Honda responded

We are glad you were able to find exactly what you wanted. We hope you are continuing to enjoy your purchase. We thank you for your business and look forward to your next visit!

September 19, 2011

I enjoyed doing business with this dealership. Jasper was very friendly and informative. I bought a new 2011 Honda Accord and I am in love with it. It is a very high quality car for a good price. I would buy More

by tdelgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper
Jun 03, 2014 -

McKenney Salinas Honda responded

Thank you for the kind words. We hope you are enjoying your purchase. We look forward to your return!

September 15, 2011

My wife wanted a new car and settled on the Honda Fit. We got prices from three Honda dealers in the area from USAA's car buying service. Of the three, McKenney/Salinas was the best by several hundred dollar More

by JRMCONCORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felicia & Jonathan & Matt
Jun 03, 2014 -

McKenney Salinas Honda responded

We are so very pleased to hear that we could make you leave the dealership smiling! We hope you are continuing to enjoy your purchase. We look forward to your next visit!

September 13, 2011

The internet sales program was efficient. I used a buying service and got the price it indicated. Jasper was helpful, and he kept me posted on my car order via email and phone. Since delivery of the More

by ktwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Powe
Jun 03, 2014 -

McKenney Salinas Honda responded

We can assure you that Mr. Powe enjoyed working with you. We thank you for your business and hope you are enjoying your new vehicle. We are looking forward to your next visit!

September 12, 2011

Marvin's and Felicia's professionalism and their deep concern for my customer satisfaction reestablished my faith in the auto sales profession. Both were extremely helpful, and Marvin's assistance once w More

by Djkgrif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Reid, Felicia Thompson, Marvin Reid
Jun 03, 2014 -

McKenney Salinas Honda responded

We have great confidence in our employees to give you customer satisfaction. We thank you for your kind words and look forward to doing business with you again soon!