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McLarty Daniel Buick GMC
Bentonville, AR
984 Reviews
McLarty Daniel Buick GMC is a premiere new car dealership located in beautiful Bentonville, Arkansas! Serving surrounding areas such as Centerton, Bella Vista, Rogers, Fayetteville and Siloam Springs, MD Buick GMC is proud to be the largest Buick and GMC dealer in Northwest Arkansas. Pick any of our fantastic staff and give us a shout -- we'll be glad to welcome you to the family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 984 reviews
September 20, 2018
Great experience with Grant Honeycutt! It was great working with Grant Honeycutt! He was super communicative and worked hard to secure a sale while making sure that I was happy with my expe It was great working with Grant Honeycutt! He was super communicative and worked hard to secure a sale while making sure that I was happy with my experience! More
by Taalbers
Employees Worked With
September 19, 2018
We love this dealership. We are very impressed with Tracy Everhart. He has sold us our last 3 vehicles. We will definitely keep buying from him. He understands our needs. We are very impressed with Tracy Everhart. He has sold us our last 3 vehicles. We will definitely keep buying from him. He understands our needs. More
by buynow
September 17, 2018
Best experience ever. Best new car purchase ever. Every person from the salesman on was very easy to work with and did not pressure us into buying. We are very happy with Best new car purchase ever. Every person from the salesman on was very easy to work with and did not pressure us into buying. We are very happy with our new Buick. More
by Encore
September 15, 2018
Overall experience has been good. First time to purchase with this dealership. Staff is very friendly and seem willing to take care of any issues or problems I may have. Overall exerie First time to purchase with this dealership. Staff is very friendly and seem willing to take care of any issues or problems I may have. Overall exerience has been good. More
by Happy Customer
Employees Worked With
Heath Corning, Greg Morrison, Nelson Lemus
September 15, 2018
Run, don't walk to a different dealer! First, the reason they get a 1 is because the website won't allow a 0 rating. Absolute WORST car buying experience I have ever had. WORST service I First, the reason they get a 1 is because the website won't allow a 0 rating. Absolute WORST car buying experience I have ever had. WORST service I have ever heard of much less experienced. Bought the car on Jul 9th. Took it back on July 11th for service. Today is Sept 15 and I still dont have it back. Over 2 months and still dont have my car back. I put $7,000 down, have made 2 payments and not only do I not have it back, they don't even know where it is! No one has ever called me. The only time I speak to anyone is when I call them. The repair tech that was working on it quit. The salesman who I bought it from quit. Pretty clear indication of how the business is run, don't you think? I spoke with a sales manager back in July who sent an email entitled mad customer to the service manager. That got me a call and he said," I'll check into it and call you back". No call back yet. Same story with the customer service manager who was "going to get to the bottom of it" and call me back within a few minutes. No call back yet. Called back today and was told the manager is assisting another customer and I would have to leave my name and number for, you guessed it...a call back. Been an hour and no call yet. If today is like any other day, I won't get one. Dealership is absolutely terrible!! Customer service is non existent. So again, RUN don't walk to another dealrship!! I don't care how bad another dealer may be, I assure you it will be better than this one UPDATE Still no car but they have replaced the service manager. New mgr. is Ryan and is MUCH better! Still at the end of the day we're in our 3rd month waiting on a repair on a car we took back only 2 days after purchase More
by gs329
Employees Worked With
Junior(I was told he quit along with my service tech)
September 15, 2018
Excellent service First time for service work with the new McLarty GMC Dealership. Very pleased with the entire process. Excellent communication and follow through fr First time for service work with the new McLarty GMC Dealership. Very pleased with the entire process. Excellent communication and follow through from the service representative who was just terrific. Work done the same day and done right. More
by Myukon
Employees Worked With
Kyle Fox was my service advisor. Thank you Kyle!
September 14, 2018
New Staff = Incompetence I requested service here using the dealer’s online service request form and wrote exactly which recalls and service bulletins needed to be done to the I requested service here using the dealer’s online service request form and wrote exactly which recalls and service bulletins needed to be done to the vehicle. The advisor was then unable to locate the request and had to hand write the requested services again. Several hours later, I was notified that my vehicle was ready. When I inquired about what had been fixed, only 1 of the 3 listed items was even looked at. The entire staff has changed and everyone seems to be inexperienced. I’ve now switched to Crain and asked they recheck the recall work performed. More
by GMC_Fan
Employees Worked With
Service Department
September 13, 2018
Warranty Service I was living in California when the metal trim on all of the doors of my 2015 Acadia Denali had to be replaced. I moved to Arkansas six months later a I was living in California when the metal trim on all of the doors of my 2015 Acadia Denali had to be replaced. I moved to Arkansas six months later and the trim is coming loose on all of my doors. I went to McLarty Daniel Buick GMC in Bentonville. They were great. They honored the warranty and replace all the metal trim again. All the service department staff is the best. More
by Monicak
Employees Worked With
Mark Johnson
September 12, 2018
Great experience Worked with David Buttery to purchase a previously owned vehicle and had a great experience. David answered or found the answer to all my questions. W Worked with David Buttery to purchase a previously owned vehicle and had a great experience. David answered or found the answer to all my questions. When I had a problem with the key fob he ordered and shipped me a new one with no hassle. More
by JB2018
September 11, 2018
Great service and prices. Purchased a new GMC Sierra, and Brad searched the entire parking lot until we found the one I wanted. Everyone was very helpful and frien and prices. Purchased a new GMC Sierra, and Brad searched the entire parking lot until we found the one I wanted. Everyone was very helpful and friendly. More
by tjanuary
