McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville - Service Center
Bentonville, AR
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
178 Reviews of McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville - Service Center
Brandon was great. Communicated throughout the day, answered all my questions and responded in a timely manner. I would also like to give a shoutout to Maggie for helpi Communicated throughout the day, answered all my questions and responded in a timely manner. I would also like to give a shoutout to Maggie for helping me schedule the appointment. More
Mr. Toby the best. Super friendly, answered all my questions through the check-in process and set the expectation for my overall experience. As a new resident to NWA I will most definitely be back to questions through the check-in process and set the expectation for my overall experience. As a new resident to NWA I will most definitely be back to this service center. More
Service as planned. More than timely since I showed up early. Happy with my relationship with Toby my service advisor More than timely since I showed up early. Happy with my relationship with Toby my service advisor More
Worse experience I’ve ever had at a dealership. Multiple lies in a two week period, told me job was done but had to redo it because something happened and still had an oil leak but the Truth is the Multiple lies in a two week period, told me job was done but had to redo it because something happened and still had an oil leak but the Truth is they had done nothing but diagnose the leak. I will never go back to this dealership for anything and will be sure to warn friends of the way they do business. All I can say is if you want to get shafted then go to this dealership. Also don’t waste your time messaging service manager, general manager or Tom Pitts, they won’t call you back. More
Awful Service Department. Took 6 hours to reset a mirror making everyone in the family late for the all their activities for the rest of the night Took 6 hours to reset a mirror making everyone in the family late for the all their activities for the rest of the night More
Had my mini van in for service along with my moms grand Cherokee. Had an excellent experience with the staff. Everyone was quick and professional. I’ll continue to visit this dealer and is now my home stor Cherokee. Had an excellent experience with the staff. Everyone was quick and professional. I’ll continue to visit this dealer and is now my home store. Thanks for everything cliff! More
Bought a brand new Jeep and had issues with the radio. After the update, still had issues. So Cliff contacted jeep and told them to replace it, which they did. Thank you for taking care of everything. After the update, still had issues. So Cliff contacted jeep and told them to replace it, which they did. Thank you for taking care of everything. Know where I will always be taken care of. More
After 18 months of my business the service department lost it today. Estimate for repairs were communicated as 21 and 18 total 49. They failed to say hundred. After I found the truth that it was 4900 not lost it today. Estimate for repairs were communicated as 21 and 18 total 49. They failed to say hundred. After I found the truth that it was 4900 not 49 dollars discussed with service Mgr. He basically said nothing on my truck would run 49 dollars to be fixed. Very condescending. Didn't apologize for the poor communication until I said I'd take my business elsewhere. Even though he stated twice he would discuss man to man. I stood in the shop 19 minutes waiting to check out... not one word from him or the tech. It's OK I have tge repairs scheduled in Fayetteville next week. Also their 140 diagnostic charge actually cost me 162.... maybe when the quote that it would be more accurate to say a minimum of 140 dollars... More
Service is always spot on when I come for service. Even when I had an expensive repair they treated me fairly and got me going in a timely manner. when I had an expensive repair they treated me fairly and got me going in a timely manner. More
This place is a joke. Don't think you have any warranty regardless if what they tell you. It's all lies just to make a sale. If you have problems later they won't be able to "find" your warranty Info. T regardless if what they tell you. It's all lies just to make a sale. If you have problems later they won't be able to "find" your warranty Info. They just want to make a sell. Will say anything to do so. Don't care about customers long term. Just sell em and get em off the lot. Then it's your problem. More