McLaughlin Chevrolet

Doreen was super nice and was always willing to help. She showed me multiple options based on the type of car I was looking for and my price range. Keith the financial guy was super helpful as well helpi She showed me multiple options based on the type of car I was looking for and my price range. Keith the financial guy was super helpful as well helping me select the best possible loan and with the constant communication. Overall 10/10 from all the staff here More

Mclaughlin Cheverolet has a great staff, awesome service department, And a great sales team. Keep up the great work. department, And a great sales team. Keep up the great work. More

Smooth. Went in they took my truck and right away short and completed the inspection. Went in they took my truck and right away short and completed the inspection. More

Attentive, clear understanding of need Great Dealership in Historic Whitman Mass, Home of the Chocolate Chip Cookie ?? in Historic Whitman Mass, Home of the Chocolate Chip Cookie ?? More

McLaughlins has always been our a great service company for our vehicle maintenance and have had very friendly employees. for our vehicle maintenance and have had very friendly employees. More

I had excellent service, no nonsense or games, which has been very common with other dealerships lately. McLaughlin's service department felt old school in the good way. I felt like I was listened to and go been very common with other dealerships lately. McLaughlin's service department felt old school in the good way. I felt like I was listened to and got trustworthy service. I'll be back again. More

Very poor communication from the certified service department. I was in for a check engine light and they had difficulty diagnosing the problem. They held the truck for three days without any progress department. I was in for a check engine light and they had difficulty diagnosing the problem. They held the truck for three days without any progress. The first entire day I was told that they didn't even look at it. I had to reach out for updates every day rather than them reaching out to me. It seemed to be a problem that was too difficult for them to solve. I would have preferred if they were honest up front with me that the fix was too difficult for their office, rather than stringing me along for days. They don't have any loaners available so I had to uber to and from work and the dealership while they had my vehicle. Understandably, this is frustrating when you're paying quite a bit of money on Ubers and are not receiving any updates on progress of your vehicles repairs. A bit of a lack of consideration for people who only have 1 vehicle. I understand that I could have rented a car elsewhere, but I was led to believe each day that the repairs would be done the following day, so at the time I didn't feel it was necessary. I never leave bad reviews, but this experience left a bad taste in my mouth. If they had been honest with me from the beginning I could have lived with the fact that the repair was difficult and sympathized with them. More

Always a positive professional experience whether buying a car or having service done. Awesome dealership. a car or having service done. Awesome dealership. More

Friendly staff, great selection of vehicles, pleasure to work with, would highly recommend for all GM vehicle needs. work with, would highly recommend for all GM vehicle needs. More

My original dealer went out of business 3-4 years ago. I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are grea I experienced nothing but problems there. Mostly with scheduling and pricing. I went to McLaughlin and only wish I changed sooner. Mechanics are great, the service staff is wonderful and even the lady who takes my money is a pleasure to deal with. Scheduling and pick up and drop off is a breeze. Thank you More