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McLaughlin Subaru - Service Center

Moline, IL

4.5
55 Reviews

55 Reviews of McLaughlin Subaru - Service Center

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November 13, 2023

The entire Mclaughlin staff was very professional, polite and trustworthy. They kept me informed throughout the process. Their service department is first class! More

by ddejaegher62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tracey and Michelle Gau
November 02, 2023

I always have a great experience at McLaughlin. The staff is so friendly and welcoming. They are constantly asking if they can get you anything or if they can get you anything while you wait. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
October 05, 2023

I've only a 2021 Subaru outback since December 2020 I purchased from this dealership. I have had to bring my 2021 Subaru outback in for a warranty parts replacement 4 times now, Everytime I have had a pa More

by Jesush
Recommend Dealer
No
Employees Worked With
Justin
July 17, 2023

Very friendly and helpful. Always keeps me informed. They have a comfortable waiting area and supply of drinks and treats! Car is always taken care of in a timely manner. More

by hoos.patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Machu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

they did an excellent job, oil change, and advised me I didn't need my tires rotated. Not necessary and cleaned my car in a short time. Went in with no appointment and was taken care of with no problems. More

by mary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Top-notch. Our Outback got in a fender bender and needed repairs. McLaughlin's gave us an honest assessment on the repairs/cost and kept us informed throughout More

by hatch2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
March 21, 2023

I bought a used Outback from a private party that had purchased and always had serviced at McLaughlin. I continued that tradition and have not been disappointed. Any issues are fully explained. The wait More

by mark.weigand
Recommend Dealer
Yes
Employees Worked With
Randy Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

McLaughlin Subaru responded

Hi Mark, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 19, 2022

This is our 3rd vehicle from this dealership, will continue to use them when looking to update vehicles! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

McLaughlin Subaru responded

Hi Mary, we really appreciate your feedback! Safe travels!

March 11, 2022

I continue to be amazed by the professionalism Of McLaughlin Subarus’ repair crew. They are straightforward, informative and timely. I gladly travel an hour out of my way just to come to this dealers More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Ronk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

McLaughlin Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 14, 2021

I had purchased a 2020 Subaru Outback last spring. While traveling and having my vehicle serviced in Florida, it was brought to my attention that I had some uneven tire wear. I took the Outback to McLaughli More

by rlincoln231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hageman
Aug 17, 2021 -

McLaughlin Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

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