Back

Meade Lexus of Lakeside

Utica, MI

not yet
rated
941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

Directions

By Type

Showing 941 reviews

May 15, 2012

My overall experience with Meade Lexus was good. I think I had a higher expectation of a luxury car dealership than what was given. Perhaps it is different with used car sales. The transaction was nice beca More

by asmueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Dennis Mitchell
May 22, 2012 -

Meade Lexus of Lakeside responded

Thank you for sharing your thoughts! We're so sorry to hear that your experience was anything less than beyond satisfactory. We certainly strive to continually exceed expectations and this will help us in improving as we move forward. Please do not hesitate to contact us if there is anything else we can do and we greatly appreciate the distance you drove to Meade Lexus. Thanks again and we look forward to providing you with a superior experience in the future!

May 09, 2012

We have reoccurring starting problem which took two visits to solve. We had a loaner each time and Lindsay couldn't have been nicer or more helpful. I don't know who actually worked on our Lexus 350, More

by fsjjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey, Lindsay Cottrell
May 22, 2012 -

Meade Lexus of Lakeside responded

We appreciate your taking the time to share your comments and are very grateful for your advocacy. Thank you for being a Meade Lexus customer!

April 30, 2012

I would definitely recommend Meade Lexus. Jodi really helped make everything easy, from looking at a vehicle posted on-line, obtaining information about it and answering my questions. Jodi worked like a More

by MarkFromNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Agbay
May 22, 2012 -

Meade Lexus of Lakeside responded

We're delighted to hear about your experience! We greatly appreciate being given the opportunity to earn your business and hope you and your wife continue to enjoy the new vehicle!

April 17, 2012

Really bad experience. They give you one price but when you sign documents it's totally different. Stay away fro this dealership or be careful more than I was. Alex More

by mingir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larwrence
May 22, 2012 -

Meade Lexus of Lakeside responded

Hi Alex. We apologize that your experience didn't meet your expectations, and would certainly like to look into this further. Please email your name and a few more details about the experience you're referencing to marketing@meadeauto.com and we will send it on to management to address any concerns. Thank you for sharing your review and have a good day in the meantime!

April 09, 2012

I am very impressed with the high level of quality and friendly service I received at Meade Lexus of Lakeside. Keith Baer was exceptional! He was extremely knowledgeable, friendly and most importantly, p More

by slomalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Baer
May 29, 2012 -

Meade Lexus of Lakeside responded

A delayed response, but we would like to extend our thanks nonetheless. We truly value our customers and their feedback, and appreciate your taking the time to share yours. Thank you for being a Lexus customer and please let us know if there is ever anything we can do!

November 28, 2011

I recently decided to purchase a more fuel-efficient vehicle due to rising gas prices. After extensive research, I decided that the 10th generation (2009 and later) Toyota Corolla was the car for me. More

by roadrash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Agbay, Charlie Treba, Keith Baer, Charlie Treba
October 19, 2011

Great customer service and attention to detail. Very timely and loaner cars are in good condition and clean. Will continue to use Meade Lexus of Lakeside. More

by ezopde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 11, 2011

Mr. Baer is the reason I enjoy my experience with Meade Lexus! The car speaks for itself. Mr. Baer is personal, friendly, and accommodating. If all sales people were like him, everybody would be driving More

by Donna Fitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Baer
October 06, 2011

Dennis has been an excellent salesperson. Our household is a 2-car Lexus family! Meade has excellent service and attention to detail! Even if something is not done to my expectations, Meade goes out of its More

by KARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell & Chris Coleman, Dennis Mitchell, Chris Coleman
September 16, 2011

Mark was a great salesperson. He assist me thru the purchase process, which went smoothly. Since this was my first Lexus, I has lots of questions. All the personal at the dealership including Mark, More

by sobelbs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk