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Med Center Mazda

Pelham, AL

4.7
3,522 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,522 reviews

July 14, 2022

Great people great dealership would certainly recommend to anyone! They have always taken very good care of me!!!! More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 18, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

July 14, 2022

Received great service, once I arrived everyone made me feel at home. I have never had a bad experience. More

by jasmineholmes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Med Center Mazda responded

We appreciate the positive feedback Jasmine. It means a lot to know that you always have a great experience at our dealership. We're thankful to continue to work with you each visit See you next time and have a great day!

July 14, 2022

I liked seeing a video of my car while it was being inspected. The service personnel were attentive, and the waiting area was large, clean, and comfortable. More

by moglwillett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 18, 2022 -

Med Center Mazda responded

We are happy to provide you with such great service! We do everything we can to ensure that our customers have a pleasant experience while they wait and are kept updated on the status of their repairs. Thank you for your great review and we look forward to working with you again in the future.

July 13, 2022

Service Center is excellent. ... good service, pleasant and friendly staff, inspection video with recommendations is a huge plus... More

by pat45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 18, 2022 -

Med Center Mazda responded

Really glad you had a positive experience, Pat. Thanks for reviewing. We look forward to serving you again soon!

July 13, 2022

Had a good experience buying the car. I scheduled for my 1st oil change. Cancelled it online and tried to reschedule online. I called to be sure that I was set up for the day I scheduled More

by shalor7235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Frey, Barry Burns
Jul 14, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize for your trouble scheduling your appointment and for being unable to get a hold of anyone. We do our best to provide quality service to all of our customers. We would love to speak with you directly about your situation so that we can gather feedback and improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and have a great day!

July 13, 2022

We had a great experience at Med Center Mazda. Billy was professional and friendly. We will be repeat customers. More

by kaseyowens31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Med Center Mazda responded

Hi Kasey, glad to learn your experience was a positive one. We'll be sure to let Billy know that you were thrilled to work with him. We look forward to seeing you again in the future and please reach out if you have any questions. Have a great day!

July 12, 2022

Mr. Billy Mansel is the best. His customers comes first seems like. He always tries to do what he can to help his customers. More

by fancymoma1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback and will be sure to pass along the compliment to Billy. We always aim to provide the best possible service to our customers and we're glad to hear that we succeeded. Please reach out to us if you have any more questions and we'd be happy to assist you. Thank you for taking the time to review us and have a great day!

July 12, 2022

Mark Cooley made buying our Tahoe a great experience. Very friendly staff that was not pushy at all. We highly recommend Med Center Mazda for your next vehicle!! More

by SCOTT2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Med Center Mazda responded

Congratulations on the new Tahoe! We're so happy to hear you had a great experience. We'll be sure to let Mark and the rest of our staff know that you loved their customer service. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

July 10, 2022

I’ve purchased 2 vehicles from Med Center Mazda and have been extremely happy with everyone I’ve encountered! More

by ccarlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 11, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for your 5-star review and your repeated business. Have a great day!

July 09, 2022

I love being able to schedule service online. I always feel confident that they recommend the services that my car needs. More

by sabraburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Med Center Mazda responded

Thanks for the review. We are glad to hear that you feel confident in our service. Please reach out to us if you have any questions and have a great day!

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