Back

Med Center Mazda

Pelham, AL

4.7
3,308 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
Contact Dealership

80 Drivers Mart Way

Pelham, AL

35124

Directions

By Type

Showing 3,308 reviews

August 15, 2025

MedCenter Mazda in Pelham, AL was truly an incredible experience. Car buying can be an incredibly daunting, frustrating and contentious process. MedCenter Mazda is the exception to that stereotype! They More

by ddkuntz84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Med Center Mazda was professional, knowledgeable, and timely in my scheduled service. I will be back, and I will recommend them to family and friends. More

by Malachi_holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

3 hours for an oil change is totally unacceptable. I had appointment for 8 am arrived at 7:40 and didn’t leave until 10:45 and this the second time this has happened. I have bought 2 cars in the last More

by Dcmbly0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Med Center Mazda responded

Hi there, Thank you for sharing your feedback with us. We sincerely apologize for the long wait time you experienced during your recent oil change appointment. Your time is extremely valuable, and we regret that we did not meet your expectations. Please know that we’ve shared your comments with our service team, so we can address scheduling and efficiency concerns right away. In the meanwhile, we’d like the opportunity to regain your trust. Please reach out to our Service Manager, Todd, at tstratton@medcentermazda.com, so we can personally assist you. We appreciate your loyalty the last two years.

August 14, 2025

Always enjoy doing business at MedCenter Mazda. They treat us like family. Billy Mansel is the best! More

by amydespo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

James took care of my car as he always does. He was fast, friendly and courteous. My car feels like it is brand new. More

by Suzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

I got the vehicle I wanted, with the features I wanted, and my wife got the color she wanted, at what I thought a fair price. So I would positively rate the experience. More

by WILDBILL248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

I would like tonguve 5 stars but unfortunately 2 of our 3 services had issues where we had to return multiple times. However, I will continue to do business with Med Center Service based on how Tyler, serv More

by tonyesposite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Aug 13, 2025 -

Med Center Mazda responded

Thank you for sharing your experience with us. While we regret to hear that two of your recent services required multiple visits, we truly appreciate your patience and understanding as we worked to resolve the issues. We’re especially glad to hear that Tyler provided you with the attention and care you deserve, and we’ll be sure to recognize him for going above and beyond to make things right. Your continued trust in Med Center Service means a great deal to us, and we look forward to providing you with a smoother, five-star experience in the future.

August 08, 2025

I waited for over three hours for an oil change despite having an appointment. I also had an oil leak after service and had to go to a different service center to get my oil cap tightened and my oil topped More

by carolinejns1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Reeves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Steinberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Med Center Mazda responded

Hi there, We’re truly sorry to hear about your recent service experience. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please contact our Service Manager at tstratton@medcentermazda.com, so we can address your concerns directly and ensure your next visit is a far better experience. Thank you for your feedback — it helps us improve and better serve our customers in the future.

August 08, 2025

I always have great service at Med Center Mazda, whether purchasing a vehicle or getting my car serviced, the staff is always friendly and professional. More

by LILACLOVER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Was especially pleased with my service and the professionalism shown by all service advisors and staff. More

by LAWYERTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.