Med Center Mazda

I recently had a less than perfect experience that would have been avoided had my service advisor listened and communicated with the mechanic working on my Miata. The AC had started blowing hot and I r have been avoided had my service advisor listened and communicated with the mechanic working on my Miata. The AC had started blowing hot and I recharged the unit myself. The coolant was empty after a few days and I knew it was a major leak. I told the advisor this when I took the car in. Instead of putting any of this on the service ticket, they just entered "customer states air blowing hot". The mechanic recharged the system and they told me my car was ready for pick up. I reminded the advisor that I had done the same and the coolant leaked out after a few days. We agreed to keep the car there overnight so they could check the charge next day. Next day, they assure me that the system is still fully charged and I can pick it up. That was $188. After 2 days of driving, the ac is blowing hot again so I go back to the dealership. The service advisor said "IF the car was leaking refrigerant like I said it was, they would have found the leak". He also straight up lied at said "that's why I wanted to keep your car for a few days but you insisted to pick it up". Nothing could be further from the truth. His line of reason was deeply flawed. Honestly, why would he think I was unable to tell if my AC was blowing hot? On closer inspection, there was a huge leak in one of the components up on the firewall. It was a big repair that involved disassembling the entire interior of the vehicle. The air blows cold and you'd never know the vehicle was stripped to the firewall. It was a pain for the mechanic to fix and they did a great job. If you choose to use MedCenter, I would ask to inspect the work order prior to your vehicle being given to a mechanic. This experience robbed me of a lot of confidence in their ability to communicate basic information. More

This is my 6th Mazda that I have purchased from Med Center Mazda. Fred Farmer is the best! Center Mazda. Fred Farmer is the best! More

Easy to make an appointment. Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars. Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars. More

Anthony was a very responsive, no pressure salesman. The dealership is spotless, the staff are friendly and they have an extensive inventory. The dealership is spotless, the staff are friendly and they have an extensive inventory. More

Always great service at the dealership! In and out as fast as possible! Great staff. In and out as fast as possible! Great staff. More

The facilities were very nice. Appreciate the free drinks (usually not free at other dealerships). Appreciate the free drinks (usually not free at other dealerships). More

DeWayne Williams answered all of my questions, even general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne! general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne! More

DeWayne Williams answered all of my questions, even general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne! general ones that were unrelated to this specific vehicle. I appreciated the time he took to explain everything! Thanks DeWayne! More

Great dealership, we recommend to anyone looking for a great car new or used. Sales and service top notch ! great car new or used. Sales and service top notch ! More

Excellent service from driving in til leaving. Trust them completely & feel they care about my car and how best to help me keep it running safely ???????? Trust them completely & feel they care about my car and how best to help me keep it running safely ???????? More