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Med Center Mazda

Pelham, AL

4.7
3,261 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,261 reviews

July 11, 2025

Customer centered and responsive to what the individual lis looking for when car shopping! Great More

by bccounselingconsultation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Kept me informed ! The wait was a little long ! But everything else was great ! Thank you More

by jenniferd1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc More

by stevensonb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.

July 07, 2025

I had great experiences working with all at Med Mazda. From my sale person Mark Cooley to Adam and tony and Matt and all other staff member. I am in Sale business my self so I was very impress how they gr More

by mochaudhry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Med Center Mazda responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. We strive to provide excellent service from start to finish, and it's great to know we made a lasting impression. We appreciate your support and hope to see you again!

July 05, 2025

Free Farmer was the salesman. Took all the time we needed and answered all our questions. More

by larrynricki
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

In and out the door in less than two hours replacing trunk hinges . .thanks Doug More

by DOUGEBLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

The service mgr was excellent and very personable. He explained in detail what was done. More

by scstokes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Med Center Mazda offers exceptional courtesy and convenience, creating a seamless, customer-friendly experience with timely service and professional care More

by pittmanj9400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Absolutely the best people and dealership anywhere. I've purchased six cars from them over the past fifteen or so years and I have tried other Mazda dealers but still drive over 200 miles from my home More

by Ron Marks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Best buying experience for an auto that I have ever had. I will recommend Med Center Mazda for anyone looking to purchase a new vehicle Thank you so very much. Love my suv. More

by donnaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.