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Med Center Mazda

Pelham, AL

4.7
3,558 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,559 reviews

January 07, 2026

I had an appointment for an oil change at 1:30. I was there for 3 hours. Had to ask them if my car was ready and it had been ready More

by Kristinconnor4
Recommend Dealer
No
Jan 12, 2026 -

Med Center Mazda responded

Kristin, Thank you for sharing this with us. We sincerely apologize for the three-hour wait and for the fact that your vehicle was ready before you were notified. We value your time and agree that this is not the efficient experience we strive to provide. We are reviewing our internal communication process to ensure our guests are updated the moment their service is complete. Please reach out to our Service Manager at tstratton@medcentermazda.com, so we can make this right and ensure your next visit is much smoother.

January 07, 2026

The services are completed in a timely fashion. I am a huge fan and advocate of the in-process video that's provided by the technicians. I will continue to bring my business to med center Mazda for More

by calvinjthomas3rd
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Seaborn
January 06, 2026

I called ahead of time to get a wheel lock that was never in my car while trying to change my tire. He instructed me to come to the dealership for one. I get there, and he states it's specific to each vehicl More

by mirandanweems
Recommend Dealer
No
Employees Worked With
The man in parts
Jan 12, 2026 -

Med Center Mazda responded

Miranda, Thank you for bringing this to our attention. We sincerely apologize for the conflicting information you received and the frustration of making an unnecessary trip. Our goal is to provide clear solutions, and it is disappointing to hear that we didn't take the extra step to look up your vehicle information or provide a more seamless experience. We will be addressing this with our service team to ensure our guests aren't sent to the dealership without a guaranteed solution in place. We value your business and would like to make this right. Please contact our Service Manager at tstratton@medcentermazda.com, so we can discuss a resolution regarding your purchase.

January 06, 2026

It was a wonderful experience from start to finish. Everyone was very nice and informative. I enjoyed the lobby while I waited! More

by hhodges96
Recommend Dealer
Yes
Employees Worked With
Bob
January 06, 2026

Overall it was a very good buying experience. This is the second car I have bought from Med Center Mazda. The sales person was vet knowledgeable and patient showing me several different models. More

by briantjolley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

Very helpful and communicative. Kept me updated on my vehicle. I'm pleased with the experience. More

by oliveirsteph
Recommend Dealer
Yes
Employees Worked With
Bob
January 04, 2026

Makes sure you understand everything thoroughly; updates of progress; awesome! Tyler worked with Ext. Warranty company to get as much repairs covered as could More

by jetontrip
Recommend Dealer
Yes
Employees Worked With
Tyler
January 04, 2026

They were fast to complete the job and easy to communicate with overall. Great service More

by christilee3
Recommend Dealer
Yes
January 04, 2026

Mr. Seaborn listened to my concerns, He was polite and not pushy when making recommendations. The work at Med Center Mazda was completed within the time frames I was given. Everyone I dealt with was cordi More

by elisebod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2026

Very good service. Mazda employees were very nice and helpful. Answered all the questions I had More

by jdthomaspgal14
Recommend Dealer
Yes