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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.7
3,225 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,225 reviews

June 11, 2025

Anyone We dealt with were very personable and helpful with making this very big purchase. . More

by drlahassig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

I went to my first 360 service and had tires rotated. oil changed, and recall fixed no qualms, came early, got my car done within 2 hrs was great More

by Malisha Ragin
Recommend Dealer
Yes
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June 10, 2025

The service department kept me updated and worked through a difficult to diagnose issue with my 2010 Miata. DJ was very patient and helpful. More

by aukoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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June 10, 2025

Always friendly, professional and got me in and out. Pricing was reasonable and it was a clean enviroment. More

by jackgillum
Recommend Dealer
Yes
Employees Worked With
DJ
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June 08, 2025

Everything g went well while there. After, I noticed that the glovebox is damaged, so I need to come back to have that repaired More

by lynmpool
Recommend Dealer
Yes
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Jun 20, 2025 -

Med Center Mazda responded

Hi there, Thank you for the feedback—we’re glad to hear everything went well during your visit! However, we’re sorry to hear about the damage to your glovebox and definitely want to make that right. Please don’t hesitate to reach out to our GM. Chris Martin, at cmartin@medcentermazda.com so we can get you scheduled for a repair as soon as possible. We appreciate your business and the opportunity to resolve this quickly. Looking forward to getting this taken care of for you!

June 08, 2025

They kept me informed and, on the second try, seem to have resolved my problem. More

by Mazda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2025

I had a great experience from start to finish. The team did exactly what they said they would do and they listen to my special request. I highly Recommend Med Center, Mazda and the gentleman I wor More

by tduchock13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2025

The pricing and service time was good. But the wrong tires were installed. Not the ones I'd ordered. I didn't realize till yesterday or I would've said something. More

by thbranham13
Recommend Dealer
Yes
Employees Worked With
The pricing and service time was good. But the wrong tires were installed. Not the ones I'd ordered. I didn't realize till yesterday or I would've said something.
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June 07, 2025

The dealership is very nice. The service department attitude is one of the worst I’ve ever seen, watch the video of the service repair. They said I had a nail in my tire put it b More

by Dgolf
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Med Center Mazda responded

Hi there, Thank you for your feedback. We're glad to hear you had a positive impression of the dealership overall, but we're truly sorry your experience with our service department didn’t meet expectations. That’s not the standard we strive for, and we understand how frustrating it must have been—especially if the tire issue was not properly addressed. We want to ensure your concerns are fully resolved and that future visits reflect the quality of service you deserve. At a time that works best, please email our GM, Chris Martin, at cmartin@medcentermazda.com, so we can review what happened and make this right. Thank you again for bringing this to our attention.

June 06, 2025

Thanks to Cindy for making sure that my next oil change will also be free. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
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