Med Center Mazda - Service Center
Pelham, AL
1,890 Reviews of Med Center Mazda - Service Center
Lackluster in personality by Service staff, but boy do they want you to do 1000 surveys. Sales and Finance were fantastic and lacking the pressure of other dealers they want you to do 1000 surveys. Sales and Finance were fantastic and lacking the pressure of other dealers More
Quick and easy with an appointment. Quick and easy with an appointment. That is all. an appointment. That is all. More
Nice waiting area with drinks and snacks, definitely incentive for me to get my car serviced there since I can wait in comfort. However, price charged on a blown bulb was higher than what I was quoted incentive for me to get my car serviced there since I can wait in comfort. However, price charged on a blown bulb was higher than what I was quoted verbally when they asked if I wanted to get it replaced there and wasn't included in the written service for virtual approval as it was identified after the electronic service report.....didn't love that. Also thought the advisor could have been more willing to help when asked for advice regarding tire replacement that was recommended, rather I felt like I was bothering him by his reaction and he said he doesn't know since he didn't sell me the tires....which is true but I did still buy them from Mazda Pelham, so seems like me asking some questions would be reasonable. I don't know, maybe not. I do think the new multipoint inspection video that they do now is really cool though and a huge plus. More
Always courteous and friendly. Do miss having cars in the showroom to look at, though showroom to look at, though More
Friendly and knowledgeable personnel at the Mazda center. The customer waiting area is comfortable and has snacks . The customer waiting area is comfortable and has snacks . More
They're quick and efficient, the waiting area is nice and comfortable, and I'm always treated well. I especially like and appreciate Mr. Hobbs comfortable, and I'm always treated well. I especially like and appreciate Mr. Hobbs More
Med center Mazda goes above and beyond to meet your expectations. Someone is always available to answer questions or assist. They make me want to choose Mazda forever! expectations. Someone is always available to answer questions or assist. They make me want to choose Mazda forever! More
Everyone was very pleasant. My car was serviced quickly. The waiting area was clean and well-stocked with snacks and drinks. Joey, my salesman, checked to make sure I'm still loving my Mazda... I am! The "c The waiting area was clean and well-stocked with snacks and drinks. Joey, my salesman, checked to make sure I'm still loving my Mazda... I am! The "cookie lady" was very helpful including her advice on caring for a bonsai. I'll be back. More
We use Med Center Mazda for service on both of our Mazda autos. The online scheduling system is easy to use and the work is always completed within a reasonable time. Prices are not inflated like other serv autos. The online scheduling system is easy to use and the work is always completed within a reasonable time. Prices are not inflated like other service centers and they are honest about assessing the service needs. If you have to wait at the dealership for your service interval, then you are in for a very comfortable waiting area in a newly update facility. Thank you, Med Center Mazda! More
Always have a great service experience when bringing my car in. I really appreciate the full walk around video and the texting features. car in. I really appreciate the full walk around video and the texting features. More