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Mel Hambelton Ford
Wichita, KS
2,206 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,206 reviews
November 25, 2016
Best car buying experience Brian was amazing. I visited multiple dealership last few weeks in search of my new car . I came across Mel Hamilton Ford and had the pleasure of work Brian was amazing. I visited multiple dealership last few weeks in search of my new car . I came across Mel Hamilton Ford and had the pleasure of working with Brian. Brian was amazing. He kept in touch with me throughout the process and worked hard to get me in the car I wanted . I absolutely loved the way I was treated by him and Casey. These amazing individuals took care of all my needs even when I was a little hard to work with and keep changing my mind on which car I wanted. I appreciate both of them and you have a customer for life! Thanks Brian and Casey ! More
by Gogusamo
Employees Worked With
Brian Sladek, Casey Bramlett
November 06, 2016
Cheating elderly great-grandmothers?!? My elderly mother went to Mel Hambelton to purchase a used car because Mel Hambelton and his wife attended her church and she trusted them. However, t My elderly mother went to Mel Hambelton to purchase a used car because Mel Hambelton and his wife attended her church and she trusted them. However, the salesman and the finance manager used very unethical tactics in working with her. For example, they recommended that she put down $5000 cash before getting a loan for the vehicle, but their motivation was to get the amount of the loan down to the actual value of the car to have the loan approved by the bank. This sweet, Christian woman only made 3 payments before a serious fall left her unable to drive at all. At this point we discovered what the car was actually worth and what the dealership had done. We finally sold the vehicle for $2000 less than the remaining principal on her loan, which means that she lost not only the unneeded $5000 down payment, but also that other $2000 for a total of $7000. I'm afraid this is another example of how shady used-car salesmen and finance managers work. Yes, my mother should have taken one of us with her to the dealership, but she has been fiercely independent all of her life and truly believed that the Mel Hambelton name stood for something. It stands for something all right -- shady, unethical behavior to cheat even elderly great-grandmothers. I'm not sure how this salesman and finance manager can sleep at night. More
by rmiller3000
Employees Worked With
Unsure
November 04, 2016
Caring Dealership I'm impressed with a dealership that calls you the next day to see how your drive home was! Stan Bogdan has helped me twice now to get the best deal f I'm impressed with a dealership that calls you the next day to see how your drive home was! Stan Bogdan has helped me twice now to get the best deal for my situation. If I need anything I've been encouraged to call. I love the new Ford Fusion, style and comfort are even better then 3 years ago. I love Ford company, they take care of their customers! More
by Sharon B
Employees Worked With
October 31, 2016
Another awesome experience! This is my second time purchasing a new car through Mel Hambelton Ford. My salesman Stan Bogdan has been truly wonderful and easy to work with! Since This is my second time purchasing a new car through Mel Hambelton Ford. My salesman Stan Bogdan has been truly wonderful and easy to work with! Since Stan's transition to a new position he introduced me to Nolan Williams. Since I had a change in mind he made sure that I test drove all my options and answered every question that I had to put me in the vehicle that was perfect for me. It has been a pleasure over the last 3 years working with everyone at Mel Hambelton! They do an excellent job taking care of their customers! More
by happyfordowner
October 31, 2016
Amazing experience!!! Will always go to Travis for car help! Travis was great! I traded in my car, ended up not being happy with my trade and he went above and beyond to get me into a car I would love for the pa Travis was great! I traded in my car, ended up not being happy with my trade and he went above and beyond to get me into a car I would love for the payment I was looking for. He did a great job! Couldn't be happier with how everything turned out. More
by Alee20
Employees Worked With
Shannon Burton, Travis Whisler, Casey Bramlett, Jacob Wyant
October 27, 2016
Great Experience I had Ryan as a salesman and Stan as a sales manager. They were professional, friendly, and fast. I went with a hungry wife and two year old so it c I had Ryan as a salesman and Stan as a sales manager. They were professional, friendly, and fast. I went with a hungry wife and two year old so it could have been a rough trip. They made it as painless as possible. Also I appreciated them listening to what I wanted. More
by Lang
October 12, 2016
Snakes bought a used car at the price of a new one. I actually wanted a new ford focus st but was told they had none and were not getting any more until next bought a used car at the price of a new one. I actually wanted a new ford focus st but was told they had none and were not getting any more until next year. That was a lie they have had a few new ones since which ive asked about and was told they were already baught but yet again they are advertized online for sale. My car has dents they refuse to repair because it is used even though i paid $25,000 for a used focus st. They refuse to give me credit to compensate for a car that should have cost me $20,000. They are snakes, liars, and the second they have your money they no longer care what they sold you. First time i ever bought a new car and i will never go back. I will recommend any one i work with at cessna to not deal with them and my fellow service members in the armed forces. More
by xbwompx
Employees Worked With
Brad Mason, Darren Ensley
October 11, 2016
Right truck, right price My buddy Brian referred me to Stan for my vehicle needs. He was very busy, yet he made time to listen to my needs and tailor a program to best fit my My buddy Brian referred me to Stan for my vehicle needs. He was very busy, yet he made time to listen to my needs and tailor a program to best fit my situation. End result: I was able to buy a new truck and trade in my Escape all in under 2 hours. No games or gimmicks -- just straight talk. Stan knows customer service and listens to your needs. More
by dclizzark
September 20, 2016
Great experience I came in with a 7 year old car with 100,000 miles on it, and still owed almost $9000. They got me out of there in a brand new car and my payments are I came in with a 7 year old car with 100,000 miles on it, and still owed almost $9000. They got me out of there in a brand new car and my payments are only $30 more. I'm very happy. More
by James
Employees Worked With
James Shock, Travis Whisler, Stan Knapton
September 08, 2016
OK dealership but AMAZING sales person!!! I have purchased two vehicles from Mel Hambelton both times I dealt with Stan Bogden. Both times he was a pleasure to deal with. STAN Gets it. I had s I have purchased two vehicles from Mel Hambelton both times I dealt with Stan Bogden. Both times he was a pleasure to deal with. STAN Gets it. I had some issues, I feel like Stan bent over backwards to do what he felt was right and get me to my "happy place" I would recommend Mel Hambelton and I do recommend asking for Stan Bogden. I will definitely continue to do business with him. More
by cory.weems
Employees Worked With
