Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mel Hambelton Ford
Wichita, KS
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
December 02, 2016
I will NEVER buy a vehicle anywhere other than with Stan!!! The experience I have with Stan Bogdan exceeds my expectations everytime. He always takes his time and gets my husband and I the best deal EVERYTIME! The experience I have with Stan Bogdan exceeds my expectations everytime. He always takes his time and gets my husband and I the best deal EVERYTIME! I don't ever feel pushed the make any commitments that I do not want to make, and always feel 100% confident in the purchase I make thanks to Stan, and his hard work. He has always gone beyond his job expectations for my husband and I. His knowledge and demeanor is always professional, and always in the best interest for us, and our situation in buying and new vehicle. You won't be disappointed. More
by MTyler
Employees Worked With
November 29, 2016
Felt like a valued customer I ordered a 2017 Escape. Upon ordering I was told it would take 6 weeks for my new car to arrive. It arrived right on time and on my birthday. I went I ordered a 2017 Escape. Upon ordering I was told it would take 6 weeks for my new car to arrive. It arrived right on time and on my birthday. I went in and did my paperwork and all went flawless. My salesman was Brian Sladek and my finance manager was James Shock. After the paperwork was done Loren helped me by going over my car and all if it's features. I love my new Escape and Mel Hambelton Ford. More
by AWake
Employees Worked With
James Shock, Brian Sladek, Loren Wormington Jr.
November 27, 2016
Great experience! We came into the dealership late at night and after reaching a deal with the salesman we went to see Austin. Austin was very professional and stayed v We came into the dealership late at night and after reaching a deal with the salesman we went to see Austin. Austin was very professional and stayed very late to help my wife and I out, he was very kind as well. I would highly recommend using this dealership for any of your needs, They will be straight with you. Thanks so much Austin! More
by Matthew
Employees Worked With
Austin Haase
November 25, 2016
Best car buying experience Brian was amazing. I visited multiple dealership last few weeks in search of my new car . I came across Mel Hamilton Ford and had the pleasure of work Brian was amazing. I visited multiple dealership last few weeks in search of my new car . I came across Mel Hamilton Ford and had the pleasure of working with Brian. Brian was amazing. He kept in touch with me throughout the process and worked hard to get me in the car I wanted . I absolutely loved the way I was treated by him and Casey. These amazing individuals took care of all my needs even when I was a little hard to work with and keep changing my mind on which car I wanted. I appreciate both of them and you have a customer for life! Thanks Brian and Casey ! More
by Gogusamo
Employees Worked With
Brian Sladek, Casey Bramlett
November 06, 2016
Cheating elderly great-grandmothers?!? My elderly mother went to Mel Hambelton to purchase a used car because Mel Hambelton and his wife attended her church and she trusted them. However, t My elderly mother went to Mel Hambelton to purchase a used car because Mel Hambelton and his wife attended her church and she trusted them. However, the salesman and the finance manager used very unethical tactics in working with her. For example, they recommended that she put down $5000 cash before getting a loan for the vehicle, but their motivation was to get the amount of the loan down to the actual value of the car to have the loan approved by the bank. This sweet, Christian woman only made 3 payments before a serious fall left her unable to drive at all. At this point we discovered what the car was actually worth and what the dealership had done. We finally sold the vehicle for $2000 less than the remaining principal on her loan, which means that she lost not only the unneeded $5000 down payment, but also that other $2000 for a total of $7000. I'm afraid this is another example of how shady used-car salesmen and finance managers work. Yes, my mother should have taken one of us with her to the dealership, but she has been fiercely independent all of her life and truly believed that the Mel Hambelton name stood for something. It stands for something all right -- shady, unethical behavior to cheat even elderly great-grandmothers. I'm not sure how this salesman and finance manager can sleep at night. More
by rmiller3000
Employees Worked With
Unsure
November 04, 2016
Caring Dealership I'm impressed with a dealership that calls you the next day to see how your drive home was! Stan Bogdan has helped me twice now to get the best deal f I'm impressed with a dealership that calls you the next day to see how your drive home was! Stan Bogdan has helped me twice now to get the best deal for my situation. If I need anything I've been encouraged to call. I love the new Ford Fusion, style and comfort are even better then 3 years ago. I love Ford company, they take care of their customers! More
by Sharon B
Employees Worked With
October 31, 2016
Another awesome experience! This is my second time purchasing a new car through Mel Hambelton Ford. My salesman Stan Bogdan has been truly wonderful and easy to work with! Since This is my second time purchasing a new car through Mel Hambelton Ford. My salesman Stan Bogdan has been truly wonderful and easy to work with! Since Stan's transition to a new position he introduced me to Nolan Williams. Since I had a change in mind he made sure that I test drove all my options and answered every question that I had to put me in the vehicle that was perfect for me. It has been a pleasure over the last 3 years working with everyone at Mel Hambelton! They do an excellent job taking care of their customers! More
by happyfordowner
October 31, 2016
Amazing experience!!! Will always go to Travis for car help! Travis was great! I traded in my car, ended up not being happy with my trade and he went above and beyond to get me into a car I would love for the pa Travis was great! I traded in my car, ended up not being happy with my trade and he went above and beyond to get me into a car I would love for the payment I was looking for. He did a great job! Couldn't be happier with how everything turned out. More
by Alee20
Employees Worked With
Shannon Burton, Travis Whisler, Casey Bramlett, Jacob Wyant
October 27, 2016
Great Experience I had Ryan as a salesman and Stan as a sales manager. They were professional, friendly, and fast. I went with a hungry wife and two year old so it c I had Ryan as a salesman and Stan as a sales manager. They were professional, friendly, and fast. I went with a hungry wife and two year old so it could have been a rough trip. They made it as painless as possible. Also I appreciated them listening to what I wanted. More
by Lang
October 12, 2016
Snakes bought a used car at the price of a new one. I actually wanted a new ford focus st but was told they had none and were not getting any more until next bought a used car at the price of a new one. I actually wanted a new ford focus st but was told they had none and were not getting any more until next year. That was a lie they have had a few new ones since which ive asked about and was told they were already baught but yet again they are advertized online for sale. My car has dents they refuse to repair because it is used even though i paid $25,000 for a used focus st. They refuse to give me credit to compensate for a car that should have cost me $20,000. They are snakes, liars, and the second they have your money they no longer care what they sold you. First time i ever bought a new car and i will never go back. I will recommend any one i work with at cessna to not deal with them and my fellow service members in the armed forces. More
by xbwompx
Employees Worked With
Brad Mason, Darren Ensley
