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Mel Hambelton Ford

Wichita, KS

4.8
2,207 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,207 reviews

February 16, 2023

Service area is the Best,Always very nice and Helpful. Waiting room always vary clean. More

by dlwolf49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

It was a very busy place and we were helped by Rudy very quickly. You had a lot of vehicles to choose from as well. Everyone was very helpful More

by mwedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Rudy,James, and Chandra were great to work with. Found the perfect vehicle for me and stayed within my budget! More

by Jae5683
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandra Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shock
January 23, 2023

Mel Hambelton’s representative, Rudy Perez, went above and beyond what would be expected from an automotive dealership. The sales experience was truthful, straightforward and almost too easy, something mi More

by JasonBrunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

went with intentions to buy 2020 ford expedition max. vehicle looked as if someone took it out of town and didn't clean it before putting it back on the lot. back area had french fries, glitter and trash More

by scott s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obi Mbawuike
December 22, 2022

Quality service done fast. The Service Advisors treat you like a friend and make you feel very welcome. I will continue to recommend Mel Hambelton Ford Quick Lane to all of m More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Dutton
October 21, 2022

Thank you Roy and Stan - we appreciate how hard you worked to get us the car we wanted! Service like this is exactly why we buy from Mel Hambleton. More

by lori.kilian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shock, Roy Davis
October 05, 2022

Highly recommend seeing these guys! Cameron was super knowledgeable helping my Dad find a vehicle and Stan goes above and beyond for his customers! Even the Finance department and FORD More

by Trisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Cohens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Bramlett
September 20, 2022

Robert Kinney (The xxxxxxx Guy), on Saturday, September 17, 2022 was my first day getting my fabulous car out. You are one of a kind generous, very patient sales representative. Mel Hambelton Ford is very More

by India L. Villa-De La Torre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shock
September 10, 2022

Stan and Blake went above and beyond to help my wife get a new Ford Explorer. They stand out as the leader in Wichita for both sales and great customer service. They make the car buying experience easy and More

by Josh Thieme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Scharenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Bramlett
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