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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

April 29, 2015

Excellent Experience I went to Mel Hambelton to look at a car that I had seen online, I did not have an appointment so the car wasn't on the lot. Our salesman was Mir Rah More

by joy.schmidt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 29, 2015 -

Mel Hambelton Ford responded

joy.schmidt3, that is the kind of experience we try and provide to all of our customers. We're happy to hear that Mir gave you such an experience and that you were able to share it with us. Thank you so much for the positive review. We hope you enjoy the car and feel free to contact us any time for any reason. Have a great day!

April 29, 2015

smoothest car deal ever! The staff at Mel Hambelton were attentive, personable, and very professional. This was the smoothest car transaction I've ever.done, hands down. MH F More

by oggies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

oggies, thank you for your honest and positive review. We're happy to hear that you had an experience that you found enjoyable. Feel free to contact us anytime and we'll be happy to help. Thank you again and have a great day.

April 28, 2015

upgrade I should have waited. Even though my 2013 Fiesta had been repaired a year ago by Auto Craft, due to an accident that did over $6000 in damage to my ca More

by kytti kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Robert Kinney, Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

kytti kat, we understand your frustration and would like to thank you for your honesty. Not many people would update their review as you did. We truly appreciate it and hope that your upgrade will last you for a very long time. Please don't hesitate to contact us if we can do anything for you. We'll always do our best to make you happy!

April 27, 2015

EXCELLENT SERVICE The salesman did a great job in helping us get the best deal. I found him personable and informative. His effectiveness in showing our options helped. More

by Dr Wolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015 -

Mel Hambelton Ford responded

Dr Wolff, we're please to know that Joel did a good job in helping you find the vehicle that fit your needs. We also want to thank you for taking the time to write a positive review. Don't hesitate to contact Joel or Mel Hambelton Ford if you need anything! Have a good day and thank you again.

April 24, 2015

Excellent Service Dep't Our experience with this service department has been good over the years. Those service reps I've dealt with have been knowledgeable, courteous and e More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 29, 2015 -

Mel Hambelton Ford responded

andy, thank you for the positive review. Have a great day and contact us if you need anything else!

April 23, 2015

I had a very good low pressure experience. I have purchased two vehicles from Mel Hambelton Ford. What got me back for the second purchase was your excellent sales staff and low pressure approa More

by Valley Center Ford man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rank
Apr 29, 2015 -

Mel Hambelton Ford responded

Valley Center Ford man, we're glad to hear that you enjoy working with Mark and he'll be thankful to know that you wrote a positive review about him. We also hope you enjoy your vehicle! Please feel free to contact Mark or anyone at Mel Hambelton Ford if you need anything in the future. Have a good day!

April 21, 2015

Won't take my cars anywhere else. Finding a new mechanic can be difficult because so many are out to make a quick buck. Everyone at Mel Hambelton is helpful, courteous and VERY profes More

by JoeWary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 29, 2015 -

Mel Hambelton Ford responded

JoeWary, glad to hear that you had a good experience with us. We'd also like to thank you for taking the time to leave us a positive review. If we can do anything else for you, just come in or give us a call. Thanks again!

April 21, 2015

Bought Used Car We purchased 2 used cars from Brian Sladek. This was the best buying experience we have EVER had!! Brian was thorough, knowledgeable, courteous and More

by JoeWary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Brian Sladek, Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

JoeWary, thank you for the positive review! We're happy that Brian treated you well and you had a great experience. Please feel free to give him a call if you need anything else. Have a good day.

April 21, 2015

Pleasant and friendly service It was a very friendly and enjoyable experience also it's nice to be recognized upon a return visit. And thanks for the tin of cookies!! More

by Jane robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

Jane robinson, thank you for the positive review! It's good to know that you had a good experience and loved the cookies :) Please contact us if you need anything else, we're always here to help. Have a good day!

April 21, 2015

Excellent sales & finance Team We have dealt with Mel Hambelton for over 15 years now & have had nothing but excellent service. From the start with our salesman Stan to the end with More

by Nsigg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

Nsigg3, we're happy to hear that you'll be coming back to see us in the future! Stan will always put his customers first and we thank you for sharing your experience. You can call Stan any time if you ever need anything. Thanks again and have a great day!

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