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Mel Hambelton Ford

Wichita, KS

4.8
2,271 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,271 reviews

October 20, 2015

Ford-Certified-Pre-Owned I purchased a Ford-Certified-Pre-Owned vehicle. After undergoing, a rigorous 172 point inspection, one week after purchase, I noticed some vibrating More

by spectrable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2015 -

Mel Hambelton Ford responded

spectrable, we are sorry to hear about your experience with the brake rotors. You are correct, this should have been taken care of prior to hitting our inventory. Thank you for bringing this to our attention and we will get this addressed as soon as possible. Also, we hope that we were able to fix the rotors to your satisfaction. Please let us know if there's anything else we can do for you.

October 17, 2015

Excellent experience with Mir! This was our second vehicle purchase from Mel Hambelton Ford. Our salesman was Mir Rahman. He is the kind of person you want to deal with when shoppin More

by Wichita Firefighter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Oct 21, 2015 -

Mel Hambelton Ford responded

Wichita Firefighter, first off, thank you for your service! Second, we're happy to hear that Mir took such great care of you. We hope your experience will bring you back for years to come. In the meantime, if there's anything else we can do for you, please let us know!

October 16, 2015

Ford Certified F 150 This is the best Ford dealership in town. Great staff, customer focus, knowledgeable, and respectful. I have purchased two fords from this dealership. More

by spectrable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2015 -

Mel Hambelton Ford responded

spectrable, we're happy to hear that your experience was great. We try and provide #1 customer service to all who stop in. If there's anything you need just come on by or give us a call, we'll be happy to help!

October 08, 2015

Amazing For the last 3 cars I have gotten I have purchased from Mel Hambelton, Mir always takes care of me and my whole family. He works with your budget and More

by JND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Oct 21, 2015 -

Mel Hambelton Ford responded

JND2, thank you for the great review about Mir and Mel Hambelton Ford, it means a lot to us. We also like hearing that Mir has been taking great care of you for your last car purchases. Please let us know if there's anything more we can do for you! Have a great day.

October 04, 2015

New Fusion This is the fifth new car I have purchased from Mel Hambelton. There is a reason I keep coming back. Robert spent time taking me through all the cars More

by jermay07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
Oct 21, 2015 -

Mel Hambelton Ford responded

jermay07, thank you for such a positive review! It means a lot to us and Robert. We're happy to hear that you were taken such great care of. We hope you enjoy your new vehicle and if there's anything else you need form us, please let us know! Thanks again.

October 03, 2015

Repeat Customer I purchased my first vehicle here a little over 5 years ago and had such an amazing experience I told all of my family about how great Mir and the who More

by Amanda_Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Oct 21, 2015 -

Mel Hambelton Ford responded

Amanda, thank you for the positive review. We're happy that Mir has been able to take care of you and your family for many years! Please let us know if there's anything you need, we'll always be here to help!

October 01, 2015

Not so great finance team. Bought a used car from here. Tariq was friendly and helpful finding the car I wanted and sent me on to Casey in finance. Casey is very rude, pushy and More

by 0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Casey in finance department
September 30, 2015

Trade in was almost painless. The Only thing they could have done better was to Give me the car. Excellent customer care, concern and ability to make what I wanted happen. I will More

by Musty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Schroeder
Oct 02, 2015 -

Mel Hambelton Ford responded

Musty1, we greatly appreciate the time you've taken to write this review. It means a lot to us and Leonard and we're happy to hear he provided you with an excellent experience. Thanks for stopping by and come see us again if you ever need anything else! Have a good day.

September 28, 2015

AMAZING CUSTOMER SERVICE!! Purchased new F150! Very pleased and appreciative, with Travis Whisler, my salesman, Anthony Herzerg in finance and Loren Wormington for showing me the ropes on our new F More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herzerg and Loren Wormington , Travis Whisler
Oct 02, 2015 -

Mel Hambelton Ford responded

April, thank you for the positive and enthusiastic review! It makes us happy to know that you were taken care of by everyone you dealt with and that they could give you the experience every customer deserves. If you need anything else we're always here to help! Have a good day.

September 25, 2015

Purchased new F150 pickup Very impressed with salesperson Wayne King, sales managers, finance personnel and final preparation staff. Overall a very nice experience. Would highl More

by Truckbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne King---salesperson, Ronald Galliher
Oct 02, 2015 -

Mel Hambelton Ford responded

Truckbuyer, we appreciate the positive review and we're glad that you had a great experience! Please don't hesitate to contact us or stop by if we can help you with anything else. Have a good day.

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