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Mel Hambelton Ford

Wichita, KS

4.8
2,206 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,206 reviews

February 05, 2015

Service Maintenance on both cars Very professional! They serviced both vehicles for me and I have no complaints. That is why I keep going back. They go beyond what is asked of them. More

by rsuppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Feb 09, 2015 -

Mel Hambelton Ford responded

rsuppes, thank you for your positive review! We're always happy to hear that we were able to surpass any or all expectations you have. We look forward to seeing you again for your next service appointment or when it's time to buy a new car ;) Thanks again!

January 30, 2015

New Edge Travis did a great job in finding me a vehicle that would work for me. I appreciated all the effort he put into helping me. Thanks - I love my new car More

by KMRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Whisler
Feb 04, 2015 -

Mel Hambelton Ford responded

KMRose, we're so happy you love your new car! We also want to thank you for giving us a 5 star rating and telling us how your experience was. Travis is a big part of the Mel Hambelton Ford family and we're happy to hear that he was able to provide you with the experience you deserved! Thanks again and have a great day!

January 30, 2015

Looking for a used truck, got a brand new one!!! Went into MHFord looking for a used F-150. Used because of my price range. Wasn't able to find one with Brian Sladek but he found so many rebates on a More

by tim4386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek
Feb 09, 2015 -

Mel Hambelton Ford responded

tim4386, we're glad to hear that you've had such great experiences with us. We also want to thank you for leaving a 5 star review. It means a lot! We hope you enjoy your new F-150 and if there's anything we can do for you, please come in and see Brian! You know he's always willing to help out.

January 27, 2015

Top Notch My opinion of This Dealership is that it is top Notch. We would recommend it to anyone. We have already recommended it to skmone who has also purchase More

by Jjschale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Austin Taylor
Jan 27, 2015 -

Mel Hambelton Ford responded

Jjschale, thank you for the positive review! Make sure that whoever you recommended gave the salesperson your name so you get your referral check. If you don't receive it within 30 days of your recommendation's purchase, give Cris Schul a call at 316-467-3673 ext:3269 or email her at cristina.schul@mhford.com and she will help you out. Thanks again!

January 16, 2015

Another great experience Once again Stan out did himself in customer service. The dealership has taken care of not only me by my parents and in laws with caring and honesty. I More

by legend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2015 -

Mel Hambelton Ford responded

legend, Stan is a highly valued member of the Mel Hambelton Ford family and we are proud that he was able to treat you and your family as part of our family. Thank you for the positive review and please give Stan a call if there's anything else he can help you with!

January 10, 2015

New Expedition Tremendous service finding the exact vehicle I wanted; very knowledgeable and refreshingly pleasant to deal with. I highly recommend their staff to de More

by Jerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bretley Brown
Jan 14, 2015 -

Mel Hambelton Ford responded

Jerdog, Thank you for taking the time out to give us a review (and a 5 star review at that)! Enjoy your new Expedition and come see us again if there's anything else we can do for you. Have a great day!

January 09, 2015

Great service. Best experience we have every had in buying a new truck. Thank you to the Mel Hamilton team. Great service all around. From the time we walked in to t More

by gpoleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
trey Dickerson & his team. Mike in parts. And Scotty Garmin., James Shock, Brian Sladek
Jan 14, 2015 -

Mel Hambelton Ford responded

gpoleski, thank you for the positive words and we hope you enjoy your new truck! We strive very hard every day to give our customers the experience and service they deserve. Please come see us again if there's anything else we can do for you. Have a great day!

January 08, 2015

Excellent Service He was able to get us in fast and out. Excellent service. Just another example of why we have chosen to buy all of our vehicles at Mel Hambelton For More

by Troy & Julia Strnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hickey, Brian Sladek
Jan 08, 2015 -

Mel Hambelton Ford responded

Troy & Julia, as you have undoubtedly noticed, customer satisfaction is our top priority and we're happy you've received the service your deserve. Also, thank you for the positive review! Enjoy your new vehicle and call us if you need anything in the future.

January 06, 2015

Great Job Bob! Once again Bob knocked it out of the park! He is a great salesman and takes time to explain everything about the vehicle you are interested, he also t More

by Bobermeier@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kisner
Jan 08, 2015 -

Mel Hambelton Ford responded

We're glad you had a good experience here! Thank you for the positive words and we hope you enjoy your vehicle! Let us know if there's anything else we can do for you in the future.

January 06, 2015

No Pressure Purchase of the Truck that fit my business needs I have had many experiences of purchasing new vehicles for my business. When walking on to the lot of Mel Hambelton Ford was I was greeted by Stan Bo More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mel Hambelton Ford responded

Brian, we appreciate your positive review of Stan and the dealership! We're happy he was able to make your purchasing experience excellent. If there's anything we or Stan can do for you in the future please don't hesitate to call!

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