Mel Hambelton Ford

Mel Hambelton Ford is the most professionally managed and expertly staffed auto dealership I have worked with in 50 years. Everyone with whom I had any interaction, including the staff at the inhouse cafe, expertly staffed auto dealership I have worked with in 50 years. Everyone with whom I had any interaction, including the staff at the inhouse cafe, made me feel like they were working to insure that selecting and buying a new car was a positive experience. Whether model selection, pricing, familiarity with the products and services available or simple courtesy you will not find a better dealership to guide you through the process of selecting a car that you are most interested in, as opposed to what someone wants to sell. Prove it to yourself - shop another dealer and then go to Mel Hambelton before you buy. There is no doubt that you will experience the difference I did and leave with a smile on your face. More

My husband and I were extremely impressed with the deal that Stan got for us. He was very professional and knowlegeable but also made us feel like we could trust him completely. He listened to our needs that Stan got for us. He was very professional and knowlegeable but also made us feel like we could trust him completely. He listened to our needs and didn't waste time trying to sell us something that we didn't want. When we asked him about several cars on the lot, he was very honest with us as far as gas mileage and whether or not it would suit our needs and our budget. We were at the lot for over 2 hours and never felt put out or uncomfortable. Everything just flowed nicely and we left there with big smiles and an awesome new (well almost) Jeep! I am a salesperson by trade and I can spot a phoney a mile away. Stan Bogdan is the real deal and we will be referring Stan and Mel Hamilton Ford to all of our friends and family. Thanks again!! More

From start to finish the process of finding and buying a new car was simply amazing. This car dealership gets an A+ from me and my family. Shannon and Stan made me right at home from the minute I walked in new car was simply amazing. This car dealership gets an A+ from me and my family. Shannon and Stan made me right at home from the minute I walked in the door. Not one person I encountered was pushy as I over examined the car I thought I wanted. Stan answered all my questions that day as well as over the phone during the next several days. Stan has perfected customer service and made my car buying experience one of the best! If I ever need to buy another car or know someone that does I will with out a doubt send them to Mel Hambelton. Logan was great with explaining everything I needed to know about the financing part and Austin took the time to sync up my phone and help me learn the ins and outs of my new SUV. Everyone assured me that they would be only a phone call away if I ever need anything, this is a group of people that you will NOT be able to find anywhere else. More

This was our first car-buying experience and this is the only dealership I will use in the future! Stan was wonderful at explaining features as well as honestly giving recommendations on options. At no time only dealership I will use in the future! Stan was wonderful at explaining features as well as honestly giving recommendations on options. At no time did we feel pressured or feel like he was just trying to make a sale. Mark in Finance was excellent as well giving us the best package we could get financing-wise. And Austin's demonstration of the car's features was wonderful! The experience truly made us feel like royalty as we left the lot in our brand-new car! I would highly recommend this team. More

Our experience was above and beyond. Not just by Stan who helped get us the car we needed but also by Jeff, the GM who went out of his way to help us get to where we needed to be. The finance department who helped get us the car we needed but also by Jeff, the GM who went out of his way to help us get to where we needed to be. The finance department worked to get us a lower interest rate and actually made our payment less than originally anticipated! I would recommend the dealership and the crew to my friends. I greatly appreciate the honesty from Stan - not beating around the bush. He didn't care about making the sale, what he showed was that he cared about our personal situation and made sure to get us into the best possible place for us! More

WOW! What a great car-buying experience! Saturday, 02/09/13, we were "window shopping", killing time, not expecting to make a purchase. I had seen a specific 2012 Mustang GT on the MHF website that I 02/09/13, we were "window shopping", killing time, not expecting to make a purchase. I had seen a specific 2012 Mustang GT on the MHF website that I wanted to check out. My husband and I test drove it with Milton and decided it was too good of a deal to pass up. Milton, Brian and Todd were great at working with me to finalize the sale and the financing. Everything went smoothly and relatively quickly. Austin worked with me to learn all the computer features of the car, including Sirius radio sign up and activation, and using Microsoft Sync to connect my cell phone to the bluetooth feature included in the car. In addition to the fine service at the dealership before driving away in my new Mustang, Austin and Alex made an appointment to come out and program our Mustang to open our garage doors. Unheard of great service! No one at the Toyota dealership offered to program our garage door openers for us on the last three Toyotas we purchased. The after-sale service provided was above-and-beyond, and we were impressed! Thank you for such a wonderful car-buying experience. We LOVE our new Mustang and the people at Mel Hambelton Ford. Cyndy More

Everyone at this Dealership was very friendly & courteous. They went out of their way to make us feel welcome & important. They stressed several times that they wanted to work with us & kept us i courteous. They went out of their way to make us feel welcome & important. They stressed several times that they wanted to work with us & kept us informed during the negotiations. We got the car we wanted and almost at the price we wanted to pay (within $800). The car was very clean & they filled the gas tank for our trip home. Lindsay More

I have bought vehicles from Jon Jackson in the past. On Jan. 7 of this year my son was in a serious car accident. The first thing Jon was concerned with was if my son was okay. Then what he and The Mel H Jan. 7 of this year my son was in a serious car accident. The first thing Jon was concerned with was if my son was okay. Then what he and The Mel Hambelton family could do to help us out, and get us into something we could afford. Since he is going to college and working we needed something reliable for him to drive. We went through all options from used, leasing, and new. It turned out that the best fit for us was a 2013 Ford, and it lowered our payments from the used vehicle we bought from here 11 months ago. Jon is always awesome. He is very professional, reliable and nothing but a gentleman. He has never treated us with anything but respect, no matter what the value of the car is that we may be looking for. When Jeff Horning found out about my son he also was concerned about him, and helped us out when he found out he had nothing to drive until we got through all of the insurance hoops, and found a car to buy for him. I have always been pleased with Jon, and would use no one else but Jon when buying a vehicle. Jon is so good at his job that even if you have an issue after you buy the vehicle, he will go take care of it for you. He's not just there when you buy your vehicle, he is here for you afterwards as well. We have now purchased 6 new vehicles, and 1 used vehicle from Mel Hambelton, four of those have been purchased from Jon and we have never been happier with these purchases. Thanks Jon for everything. The Alexander-Knuth family. More

WOW! I just bought a new Ford from Kareem at Mel Hambelton. They are better and they are proving it, and they just did to me! I have worked with just about every dealer in the city and have never h Hambelton. They are better and they are proving it, and they just did to me! I have worked with just about every dealer in the city and have never had a good experience, in fact many times I left angry. I dread car buying. Most recently I tried buying a Lincoln from Davis-Moore and was treated with such disrespect I walked out and swore to never buy a lincon, let alone anything from that dealer. I even let Lincoln know and neither the dealer or the company cared to respond. I get that I have high standards. I am not a customer who is easy to please. But even with my high standards, the team at Mel Hambelton far exceeded what I expect in a car buying experience. I will never buy another car from anyone else. The experience at Mel Hambelton has left me wanting more. Thank you Mel Hambelton and thank you team! I truly appreciate the respect and fair dealing as well as all the extra effort to make the purchase enjoyable. More

I,ve been doing business with Hambelton Ford for 15+ yrs. I,ve been doing business with Hambelton Ford for 15+ yrs. And the experience has always been positive. However a recall troubled 2013 escape( a car m I,ve been doing business with Hambelton Ford for 15+ yrs. And the experience has always been positive. However a recall troubled 2013 escape( a car my wife really liked!) caused us to look for something different. We settled on a 2013 Edge. Thus the trade was made. This was an inconvience we had not planned on enduring, but the folks at Mel hambelton did their best to make the deal work and to be helpful in every way. I do not blame the folks at Mel Hambelton Ford for the recall troubled Escape, that goes to the engineering dept. and R&D at FO MO CO! More