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Mel Hambelton Ford

Wichita, KS

4.8
2,208 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,208 reviews

January 24, 2013

Me and my fiance found ourselves at Melhambelton after hearing good reviews from personal friends and family who have dealt with this company. Needless to say we had high expectations from all the good we More

by AmandaJose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Brassard
Feb 09, 2013 -

Mel Hambelton Ford responded

AmandaJose, First and foremost, thanks for giving us the opportunity to help you and your fiance find your next vehicle. I apologize that your first experience wasn't perfect, but i am glad to hear that you worked with Stan your second go around. Stan is a great team member here and we are pleased that he was able to help you both. Thank you for choosing us, and if you ever have ANY questions, please do not hesitate to give us a ring. Thanks!

January 19, 2013

Experience went well until our post-dated down payment was deposited contrary to our agreement to the sale. Thankful our bank was understanding with us. More

by Lisads63
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
Feb 09, 2013 -

Mel Hambelton Ford responded

We apologize about your bad experience. We strive to ensure each and every customer is taken care of. Please contact our Business Development Director, Tiffany Ramsey, at 316.462.3673 Office ext. 261, and let her know about your less than satisfying experience. Tiffany will be able to assist you to make things right. Again, we apologize and we hope that we can work with you to make things right again.

January 16, 2013

I have bought several trucks from James, he knows I dont like to play games. We agree in a price fast an he treats me like a person not a sales stat. I have sent several friends to him and all were treated More

by pschmidt215
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, James Shock
Jan 21, 2013 -

Mel Hambelton Ford responded

That is great! We are pleased that you had a good experience with us!! Thanks for the review.

January 14, 2013

David was a great salesman! He helped us with everything we needed and was very down to earth. We love our Ford Edge, thanks David! More

by Lynsi42
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Mel Hambelton Ford responded

The Ford Edge is a great ride. Congratulations on your purchase! Thanks for giving Mel Hambelton Ford a chance to help you make your BIG purchase!

January 11, 2013

Our experience at Mel Hambelton was far about anything we expected. The salesman working with us was not only friendly, but he really understood what we were looking for. He was personable and really helped More

by Rugergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katlynn Koenigs
Jan 14, 2013 -

Mel Hambelton Ford responded

Thanks for this fantastic review! We are happy you were pleased and hope that you give Stan a call if you ever have any questions!

January 06, 2013

I always have a wonderful car buying experience at Mel Hambelton, due to the staffs great teamwork and customer care they provide. They go out of thier way to provide a comfortable and friendly environmen More

by schuyler.dunn.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Jan 10, 2013 -

Mel Hambelton Ford responded

Ms. Dunn, Thank you for your review on DealerRater. We appreciate your continued business with us. Enjoy your new ride!

January 05, 2013

My experience was wonderful. Mark Eaton was very patient and friendly. Everyone from Sales, Financing to Austin with the delivery team were wonderful. I have no complaints whatsoever. I just appreciate ever More

by Marique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ratzlaff
Jan 10, 2013 -

Mel Hambelton Ford responded

Carla, That is terrific you had a wonderful experience! Thank you for sharing your thoughts with us. If you ever need anything, please give us a shout!

January 05, 2013

A truly professional group of people from sales to delivery. Mario is a personal and professional salesman who went the extra mile to give us a totally pleasurable buying experience. The finance and d More

by Jgayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2013 -

Mel Hambelton Ford responded

Thank you for your honesty. We strive each and everyday to help make the car buying experience an enjoyable one. If you have any questions whatsoever, please give Mario, Lee or Alex a call and they will be more than happy to assist you. Thanks again!

December 30, 2012

I bought my 2013 Mustang GT online from Mel Hambelton Ford. I never saw my car until it was delivered to my house 220 miles from Wichita. That was a very good day! From my first email to this dealership More

by Frank Nedrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Mel Hambelton Ford responded

I'm jealous! The GT is a sharp looking ride! We are glad you found the car you were looking for and we are pleased that you had a pleasant experience with us. If we can ever assist you in the future, please give us a call! Thanks Mr. Nedrow!

December 30, 2012

Sean was awesome, he knew what i was looking for and helped me find a great truck in my price range. Was straight forward and honest. More

by bjohns11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Mel Hambelton Ford responded

That is great! Thanks for coming out to the Big Corner and giving us a chance you help you with your BIG purchase! Enjoy the truck :]

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