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Mel Hambelton Ford - Service Center

Wichita, KS

4.9
109 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.

11771 West Kellogg Street

Wichita, KS

67209

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109 Reviews of Mel Hambelton Ford - Service Center

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December 22, 2022

Quality service done fast. The Service Advisors treat you like a friend and make you feel very welcome. I will continue to recommend Mel Hambelton Ford Quick Lane to all of m More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Dutton
July 13, 2022

Stan went above and beyond to turn a bad situation into a pleasant experience. They have earned our business for life! More

by Harveywvu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

My husband and I would like to give a Gigantic thank you to AJ Dutton in Mel Hambelton ford quick lane . The level of customer service he gave us went above and beyond any we have received before anywhere. More

by Anna#fordlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Dutton
April 30, 2022

Appointments mean nothing, walk-ins will be served before you. Work times mean nothing, 2hr brake jobs will be 4+hrs. Pricing means nothing, your bill will be higher than they quote. Condition means nothing, More

by DOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Gwinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charissa Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

Great customer service perfect attitude one of the best employees I would say help us find exactly what we want all round just a great guy would come back just to talk to Roy.. More

by mario bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

They are money hungry and just trying to get what they can get not honest people at all.. Lying and deceitful. Not understanding how i can spend so much on my car to get fixed an then not even having it b More

by 2blessed2bestressed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have been dealing with almost al of them sn all of them have some run around story
June 12, 2021

Robert Kinney and his sales manager are great people to work with have purchased several f-150 and they work very hard to get the best deal for you and not pressure you into buying anything More

by dan1871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Nightingale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Burton, Clay Schmidtberger, Tyler Thomas
December 01, 2020

Jason went above and beyond to help me get in a new car. And was able to get my payment lowered. He answered all my questions. Was kind and helpful. Made the whole experience easy and stress free. If you More

by krobertson7189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan in finance, Jason Oglesby
June 08, 2020

Tyler gwinn is the best service experience you’ll ever want! Ty takes care of us and our business like it was his own can’t ask for great service More

by E.schloer
Recommend Dealer
Yes
Employees Worked With
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Looks like new. The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job More

by sbuttram61@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Nightingale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rank, Matt Rich

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