Baley is friendly and I enjoyed working with him! He was very helpful and knowledgeable about the vehicle we were interested in. I really appreciated his honesty. It meant a lot to me how genuine Baley is too. My husband and I purchased the vehicle for our son to drive to college, and Baley helped us keep it a surprise! I felt that Baley was genuinely happy for our son. That was special!! Baley was quick to return my phone calls/texts, and always did what he told us he was going to do. He was excellent through the whole process and our son is super happy!! As are we.