Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Manhattan
New York, NY
663 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 663 reviews
August 24, 2024
Best in the business. Loved my experience and will be going back for all of my needs. Loved my experience and will be going back for all of my needs. More
by Albert714
August 24, 2024
The customer service was great, and the environment was very friendly and welcoming. Great job very friendly and welcoming. Great job More
by St1234
Employees Worked With
August 24, 2024
Harald Adler was amazing to work with. He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! More
by astoria.boutique
August 24, 2024
Greg is so professional and always makes my experience easy and pleasant ! Thank you so much. easy and pleasant ! Thank you so much. More
by katherine.mackenzie
Employees Worked With
August 24, 2024
An excellent Sales consultant you can work with, very knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly r knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly recommend. Thank you HaraldA+++ More
by Salah1974
August 24, 2024
Super helpful and fast response with nice smile Excellent service, man you can trust Highly recommended. Excellent service, man you can trust Highly recommended. More
by Adam Alhusari
August 24, 2024
I recently purchased a Mercedes-Benz, and the experience was outstanding, thanks to my exceptional salesperson Harald Adler and their his boss Patrick Hunter. From the moment I walked into the dealership, was outstanding, thanks to my exceptional salesperson Harald Adler and their his boss Patrick Hunter. From the moment I walked into the dealership, Harald Adler made me feel welcome and took the time to understand exactly what I was looking for in a vehicle. They were knowledgeable, patient, and incredibly attentive, answering all of my questions and ensuring I found the perfect car. What truly stood out was Harald’s dedication to making the entire process seamless and enjoyable. They were transparent throughout the negotiation, ensuring there were no surprises and that I was completely satisfied with the deal. I also want to give a special shout-out to Patrick who was equally fantastic. Their leadership and commitment to customer satisfaction were evident, and they went above and beyond to make sure I had a positive experience. Together, they made purchasing my Mercedes-Benz a truly memorable and stress-free experience. I highly recommend Harald Adler, Patrick Hunter and the entire team at Mercedes-Benz Manhattan to anyone looking for top-notch service and an amazing car-buying experience. More
by faye.samim
August 24, 2024
Excellent service and a true professional in his profession. Would personally never buy a Mercedes-Benz from anyone else. profession. Would personally never buy a Mercedes-Benz from anyone else. More
by S. Singh
August 24, 2024
Great dealership, the staff is extremely helpful and Robert, Kristin, and Giselle were extremely helpful and I would highly suggest them to my friends and family Robert, Kristin, and Giselle were extremely helpful and I would highly suggest them to my friends and family More
by Chrisjohnsodano
August 24, 2024
Gregory provided top quality service, and was very helpful and professional throughout the entire experience. helpful and professional throughout the entire experience. More
by Monique
Employees Worked With
