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Mercedes-Benz Manhattan
New York, NY
658 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 658 reviews
August 22, 2024
Thanks to Harry my experience at the dealership is always amazing. He always found a way to take the time to listen to what I need . If you are looking to a great adviser that will guide you to get what you amazing. He always found a way to take the time to listen to what I need . If you are looking to a great adviser that will guide you to get what you need , this is the person you are looking for . More
by AF
Employees Worked With
August 22, 2024
I wanted to take a moment to express my heartfelt gratitude for Harald Adler's exceptional service during my recent vehicle purchase at Mercedes-Benz Manhattan. Harald's profound knowledge and genu gratitude for Harald Adler's exceptional service during my recent vehicle purchase at Mercedes-Benz Manhattan. Harald's profound knowledge and genuine approach made the entire process seamless and enjoyable. I truly appreciate the time you took to answer all my questions and guide me through the options available. Your professionalism and dedication to ensuring I found the perfect GLE 350 did not go unnoticed! Thank you once again for your outstanding support. I am thrilled with my new vehicle, and I look forward to recommending you to friends and family in the future. Warm regards, Jeffrey Horowitz More
by rolex64
Employees Worked With
August 21, 2024
Harald was fantastic from start to finish. Very welcoming demeanor and listened attentively to exactly what I wanted. Im happy with the service I received and love my new E450! Very welcoming demeanor and listened attentively to exactly what I wanted. Im happy with the service I received and love my new E450! More
by Kblon1
Employees Worked With
August 18, 2024
I always appreciate coming to Mercedes-Benz Manhattan. At this time, Sulayman Abdul-Karim was my service adviser and he provided an outstanding service. Thank you At this time, Sulayman Abdul-Karim was my service adviser and he provided an outstanding service. Thank you More
by mirnoviska12
Employees Worked With
Other Employees :
Cherlyn Miller, Diane Dingler, McGory, and Sulayman Abdul-Karim
August 17, 2024
The service rep. was not checking on or attentive of my car. It came in for a state inspection and it took 3 hours….while I waited. was not checking on or attentive of my car. It came in for a state inspection and it took 3 hours….while I waited. More
by skimauer
Employees Worked With
August 15, 2024
The service from all staff was professional and friendly, especially my service contact Mr De Marco. friendly, especially my service contact Mr De Marco. More
by Vhgong
Employees Worked With
August 15, 2024
Sulayman Abdul was my service agent. He was knowledgeable, a good communicator, and went above and beyond to help me when I had a situation causing a time crunch for service. He was knowledgeable, a good communicator, and went above and beyond to help me when I had a situation causing a time crunch for service. More
by Ryangloor
Employees Worked With
Sulayman Abdul
August 09, 2024
Worst dealership ever. They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! More
by thewilners
Employees Worked With
Franco is now gone
August 01, 2024
⭐⭐⭐⭐⭐ I just picked up my new 2024 GLS450 from Mercedes-Benz Manhattan, and I have to give a huge shoutout to my sales representative, George Baptiste! From start to finish, George made the entire Mercedes-Benz Manhattan, and I have to give a huge shoutout to my sales representative, George Baptiste! From start to finish, George made the entire process seamless and enjoyable. His knowledge of the vehicles is impressive, and he took the time to understand my needs and preferences to help me find the perfect car. George was patient, answering all my questions and providing valuable insights without any pressure. He truly went above and beyond to ensure I felt comfortable and informed every step of the way. The delivery process was just as exceptional, with George walking me through all the features of my new SUV and making sure I was confident before driving off. If you’re looking for a smooth and positive car-buying experience, I highly recommend reaching out to George at Mercedes-Benz Manhattan. Thank you, George, for making this such a memorable experience! I love my new GLS450! More
by Joshua Pearl
July 16, 2024
This is my 3rd car working with George Baptiste thru Mercedes-Benz Manhattan.. He is very knowledgeable, professional and an amazing Salesman. I highly recomend him and Mercedes-Benz Manhattan. The fo Mercedes-Benz Manhattan.. He is very knowledgeable, professional and an amazing Salesman. I highly recomend him and Mercedes-Benz Manhattan. The following people were also very much involved in Leasing my new car. Patrick Hunter,Enrique Liranzo and Alex Voicu. They all make going anywhere else to buy or lease a new car (Mercedes-Benz) Impossible, More
by scott
Employees Worked With
Other Employees :
Patrick Hunter, Enrique Liranzo and Alex Voicu
