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Mercedes-Benz Manhattan
New York, NY
690 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 691 reviews
August 24, 2024
Great dealership! !! Staff super friendly and welcoming from the minute you step into the building I was introduced to Robert who took care of me. Fantastic customer s !! Staff super friendly and welcoming from the minute you step into the building I was introduced to Robert who took care of me. Fantastic customer service, Robert contacted me with all updates on the arrival of my vehicle (via text or call), made sure when I came to pick up all paper work was in order…. Smoothest purchase! Manager Patrick Hunter made my experience even enjoyable, offered assistance is case I needed something extra….. there is not one bad thing I can say about my experience at Mercedes Benz of Manhattan!!! More
by m_marta23
August 24, 2024
Excellent service and a true professional in his profession. Would personally never buy a Mercedes-Benz from anyone else. profession. Would personally never buy a Mercedes-Benz from anyone else. More
by S. Singh
August 24, 2024
Great dealership, the staff is extremely helpful and Robert, Kristin, and Giselle were extremely helpful and I would highly suggest them to my friends and family Robert, Kristin, and Giselle were extremely helpful and I would highly suggest them to my friends and family More
by Chrisjohnsodano
August 24, 2024
Gregory provided top quality service, and was very helpful and professional throughout the entire experience. helpful and professional throughout the entire experience. More
by Monique
Employees Worked With
August 24, 2024
Mr. Samuel Cates has shown me confidence, incredible everything I needed when buying the sprinter and after buying it, he has served me well, and that for me is priceless. 🏆 everything I needed when buying the sprinter and after buying it, he has served me well, and that for me is priceless. 🏆 More
by Babylindo
August 24, 2024
An excellent Sales consultant you can work with, very knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly r knowledgeable of products, straight to the point. I leased EQE350 and it was a very smooth transaction, I’ll definitely work with him again. Highly recommend. Thank you HaraldA+++ More
by Salah1974
August 24, 2024
Harald Adler was amazing to work with. He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! He made everything easy and simple especially his Manager Patrick Hunter! Thank you for everything! More
by astoria.boutique
August 24, 2024
I had an incredible experience with the Mercedes-Benz team, especially with my salesman, Harald Adler, and General Sales Manager, Patrick Hunter. They were outstanding—making the entire process seamless, team, especially with my salesman, Harald Adler, and General Sales Manager, Patrick Hunter. They were outstanding—making the entire process seamless, efficient, and completely stress-free. Their professionalism, attention to detail, and genuine dedication to customer satisfaction truly set them apart. I couldn't have asked for a better experience, and I'm extremely grateful for their exceptional service. More
by PaulR
August 24, 2024
Working with Casper and Patrick Hunter was so easy that I would do it over and over again. They found the perfect car for me the first time and even a better one this time. would do it over and over again. They found the perfect car for me the first time and even a better one this time. More
by Randykeyes616
August 24, 2024
Greg is so professional and always makes my experience easy and pleasant ! Thank you so much. easy and pleasant ! Thank you so much. More
by katherine.mackenzie
Employees Worked With
