Mercedes-Benz Manhattan

5 stars to Gregory Gazzola. You did a wonder job completing our sale. Your knowledge of product, and your professionalism truly made our experience worthwhile. Due to COVID, not too many vehicles we completing our sale. Your knowledge of product, and your professionalism truly made our experience worthwhile. Due to COVID, not too many vehicles were in stock, let alone the style and color we wanted (2021 AMG GLE Coupe~Mojavie Silver). So thank you Gregory, job well done. More

They kept my car for almost a month for a broken windshield wiper last year. This month, I had a flat tire and they said it would be ready the next day. Of course, it is now two days, and no one h windshield wiper last year. This month, I had a flat tire and they said it would be ready the next day. Of course, it is now two days, and no one has even called me with an update. Furthermore, there was no offer of a loaner car despite the fact that I work at multiple sites in the tri- State area. It is as if they hold your car hostage. I do not understand why I pay such a premium monthly lease fee and do not actually have the car in my possession. Now I have to pay for a rental. I have been with Mercedes since 2009. I bought one car and leased two others including this one. But sadly I must terminate my relationship once my lease is up. The people who manage the service requests seem polite, but are also dismissive and evasive. More

One of the best dealers out there! I have worked with Jamali several times and he has always met my family's needs. He is extremely professional and very knowledgable! Jamali several times and he has always met my family's needs. He is extremely professional and very knowledgable! More

Anastasia is providing an unparalleled level.of customer service as well as knowledgeable guidance. It is like good old times, someone you can trust. Highly recommend! service as well as knowledgeable guidance. It is like good old times, someone you can trust. Highly recommend! More

Anastasia Zbarskaya is a top notch professional and has made all of our decisions and transactions well informed and efficient. She is an absolute pleasure to work with! made all of our decisions and transactions well informed and efficient. She is an absolute pleasure to work with! More

Princess Anastasia is alive and well at Mercedes Benz Manhattan!!! Several days ago, my wife and I had the pleasure to "work" with Anastasia on the selection and leasing of our new GLB250. Anastasia is t Manhattan!!! Several days ago, my wife and I had the pleasure to "work" with Anastasia on the selection and leasing of our new GLB250. Anastasia is the consummate professional. Her knowledge of the car, presentation and responding to our needs was outstanding. We could not have asked for more. Her 20+ years of experience with Mercedes Benz in Moscow, Stuttgart and now in NYC shows every inch of the way. David Sonnenberg, New York City More

I always deal with Gary Mann he know the product and gets the deal done with no nonsense. Gary is an asset to Mercedes. Thanks again the deal done with no nonsense. Gary is an asset to Mercedes. Thanks again More

Marco Correa is friendly and very attentive.. He kept me in the loop for the whole process my vehicle was being serviced. He answered all my questions and had my vehicle ready the same day !! in the loop for the whole process my vehicle was being serviced. He answered all my questions and had my vehicle ready the same day !! More

Amazing!Anastasia was such a pleasure to work Amazing! Anastasia was such a pleasure to work with! This is our 6th car from MB Manhattan and she provided superb service.Adressed all the concern Amazing! Anastasia was such a pleasure to work with! This is our 6th car from MB Manhattan and she provided superb service.Adressed all the concern and wishes and truly went above and beyond.She had a follow up to make sure we are comfortable with all new features and answered every single call and email right away! Strongly recommend her! More

Anastasia was EXCELLENT every step of the way! She went above and beyond to find the perfect car for me!she answered every concern and question i had promptly and made me extremely comfortable with my deci above and beyond to find the perfect car for me!she answered every concern and question i had promptly and made me extremely comfortable with my decision ! More