Mercedes-Benz Manhattan

This woman single handedly helped me wait 4 months during the pandemic, constantly encouraging me to not settle, to trust her to find my first car, the right first car for me. I don’t know how but she did it the pandemic, constantly encouraging me to not settle, to trust her to find my first car, the right first car for me. I don’t know how but she did it. She was very personal which I take very very serious, she was professional, even on her days off she was there for me & even after I got the car she’s still here for me. I just want to say thank you, thank you & I appreciate all your hard work bc you made my dream of the CLA250 2020, being my first car. More

Turn around time was a bit slow but the place is very nice. If your car has issues under warranty I would recommend coming here. If it isn’t under warranty I’d recommend your trusted local mechanic shop nice. If your car has issues under warranty I would recommend coming here. If it isn’t under warranty I’d recommend your trusted local mechanic shop to service/repair your car. More

I sent enquiries to 10 different places to buy GLS450 2017 SUV. They are the most responsive dealer I found who called me next morning. The sales person impressed me lot with his knowledge. I made a deal 2017 SUV. They are the most responsive dealer I found who called me next morning. The sales person impressed me lot with his knowledge. I made a deal with him comfortably. More

The service is still provided, service representative has been very good with giving me an update on the process of the vehicle at this time been very good with giving me an update on the process of the vehicle at this time More

Service was very thorough and complete ... Angelo was curteous followed through entire time , auto was picked up on time and billing was very easy to complete curteous followed through entire time , auto was picked up on time and billing was very easy to complete More

Great service and good communication! They were able to describe the problem and justify the repairs. It was an emergency situation and they tried their best to get the job done right with driver safety i describe the problem and justify the repairs. It was an emergency situation and they tried their best to get the job done right with driver safety in mind. The check out process was easy and the car was ready to pick up when I arrived. More

Franco was awesome in taking care of not just my car but me as the customer as well! He took the time to ensure I am taking care of while my car is being serviced. Provided me with detailed updates and gi me as the customer as well! He took the time to ensure I am taking care of while my car is being serviced. Provided me with detailed updates and giving me a loaner went seamless. Excellent to deal with for sure. Thanks so much Franco! More

Superb service. Diane Dingler addressed an unusual problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. More

Anastasia is the best Mercedes salesperson I’ve ever worked with over the many years I’ve leased and owned cars from their Manhattan dealership. She always has my best interests as a priority. She was h worked with over the many years I’ve leased and owned cars from their Manhattan dealership. She always has my best interests as a priority. She was honest and helpful every step of the way with building and quickly delivering my new G-550. And she is extremely responsive whenever I have any questions. More

MB's customer service is always "on point." My Service Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the money More