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Mercedes-Benz Manhattan
New York, NY
654 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 654 reviews
March 08, 2019
Great silupport from the MB Manhattan team!!! My first experience with an American dealer was outstanding (I’m new to the country), Greg, Nick and the team helped me through the process and made i My first experience with an American dealer was outstanding (I’m new to the country), Greg, Nick and the team helped me through the process and made it simple and easy. Great service! More
by Gregory.kearns
March 07, 2019
Just the greatest experience We went to look for a car and meet up with Greg. He was absolutely amazing , very polite , professional, not pushy at all. We and up buying the car at We went to look for a car and meet up with Greg. He was absolutely amazing , very polite , professional, not pushy at all. We and up buying the car at the same day. Please Mercedes Benz if you want good business hire more people like Greg. We dreamd about this car for a long time and we are pleased we finally got it and get to meet this amazing guy Greg More
by P Zhaneta
Employees Worked With
March 07, 2019
Great experience We worked with Gregory Gazzola and had a great experience with him. He was very responsive and commercial without being overly pushy. We particularly We worked with Gregory Gazzola and had a great experience with him. He was very responsive and commercial without being overly pushy. We particularly appreciated his time organizing an impromptu test drive om a different car after the test drive we had scheduled with him and how patient he was walking through the different options and trying to locate the right vehicle for us. We will seek him out again next time we are looking for a car More
by Candcb
Employees Worked With
March 06, 2019
Great Sales Representative Sales Representative, Louis Shapiro was courteous, made the process go extremely smooth and the experience an overall pleasure. This is my third car Sales Representative, Louis Shapiro was courteous, made the process go extremely smooth and the experience an overall pleasure. This is my third car through Mercedes Benz of Manhattan. I highly recommend. More
by Anthony P.
Employees Worked With
Louis Shapiro
March 05, 2019
Excellent Service Each time I visit MB of Manhattan for either a new car or service, my experience is best in class. And if you need a top notch salesperson - ask for E Each time I visit MB of Manhattan for either a new car or service, my experience is best in class. And if you need a top notch salesperson - ask for Elaine Velez!! More
by Jtwill05
Employees Worked With
Elaine Velez
March 05, 2019
Great staff I bought my wife a Christmas Gift back 2015 preown gl450, I had problems with it through the years spoke to my sales rep Judy she told me stop by got I bought my wife a Christmas Gift back 2015 preown gl450, I had problems with it through the years spoke to my sales rep Judy she told me stop by got a NEW CAR. More
by Delandtheman
Employees Worked With
Judy Piperno
March 02, 2019
Great Experience The absolute best buying experience possible. I’ve bought two cars from Elaine and I would absolutely go back again next time. Very professional from The absolute best buying experience possible. I’ve bought two cars from Elaine and I would absolutely go back again next time. Very professional from start to finish. More
by Tom
Employees Worked With
Elaine Velez
March 02, 2019
Always a great experience Gregory is awesome Start to finish 100% professional and informative Richard in IT was extremely helpful as well Spent time to walk me through a Gregory is awesome Start to finish 100% professional and informative Richard in IT was extremely helpful as well Spent time to walk me through all of the car’s features More
by Joeycon
March 02, 2019
Greg, Scatt, and Nick-people make the difference I called Greg G, on his day off. He called back within 5 minutes and we set up a meeting for the next day. I then called Scott M and asked him to join I called Greg G, on his day off. He called back within 5 minutes and we set up a meeting for the next day. I then called Scott M and asked him to join us. I know Scott from way back on Park Avenue, and I trust him. I thought that the meeting would be a preliminary one to sort through the numerous offers I had received in post cards, emails and letters. Greg and Scott convinced me that now was the time ti act. I ageed. Nick T came in and explained the 17 different pieces of paper I signed and I had a 2019 C300. HAPPY ENDING! More
by MDMC300
March 01, 2019
exceptional with Patricia Von Karkoch and Scott Malise My experience with Patricia Von Karkoch and Scott Malise was exceptional and amazing. I highly recommend Patricia and Scott to all my friends they a My experience with Patricia Von Karkoch and Scott Malise was exceptional and amazing. I highly recommend Patricia and Scott to all my friends they are the reason my family keeps coming back More
by Joed2121
