Mercedes-Benz Of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The entire sales and financing team were extremely engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , had it delivered to KC and completed the financing and delivery of the vehicle to us. An enjoyable and seamless process. More
Dealership sales and purchasing process was top notch - very straightforward negotiation. Finance process well done and laid back. very straightforward negotiation. Finance process well done and laid back. More
Everyone here were welcoming, knowledgeable and not "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up y "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up your car, every part of your car is explained to you by Jessie--what a great guy; we appreciated him so very much! More
I recently moved to the area from another part of the state. I only needed an oil change but could never get through to the service department. When I called the first time I was switched from person to state. I only needed an oil change but could never get through to the service department. When I called the first time I was switched from person to person. The second time I called I was sent to new cars' When I was finally sent to the service department all I got was a voice mail. Thankfully I only wanted a maintenance issue and not stuck on the side of the road in a dangerous spot and need real help, Seems like I would be better to take the vehicle back to Columbia where I bought it, Don't see myself wanting to get any repairs done here, More
The service is great。People here are very welcoming,This is the best dealer I have ever seen。 is the best dealer I have ever seen。 More
The sales staff and dealership were great! The test drive was smooth, and the buying process was easy. The test drive was smooth, and the buying process was easy. More
I had a very good experience leasing the car from this dealership. The sales Manager Kirk and sales person really took good care of us. dealership. The sales Manager Kirk and sales person really took good care of us. More
Great experience! Good service! Had a great experience and no high pressure. Overall 5 stars! Good service! Had a great experience and no high pressure. Overall 5 stars! More
Brad Fajardo was phenomenal to work with, while we weren't able to reach a deal, I would recommend him to my friends and look to him for my shopping needs. weren't able to reach a deal, I would recommend him to my friends and look to him for my shopping needs. More
Carter knows our need well that makes our own build process easy. He keeps update to us, give the first to know few tips on the new vehicle and arranged full education session. Always respond to our qu process easy. He keeps update to us, give the first to know few tips on the new vehicle and arranged full education session. Always respond to our question quickly, nice guy! More