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Mercedes-Benz Of Kansas City
Kansas City, MO
816 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 816 reviews
October 18, 2019
Service visit Service was complete and finished as promised. Loaner vehicle was excellent and ready for me when I arrived. Will continue to use this dealership fo Service was complete and finished as promised. Loaner vehicle was excellent and ready for me when I arrived. Will continue to use this dealership for services and purchases. More
by car
Employees Worked With
Johnny Karstonis
Helpful October 17, 2019
Good set ice Replaced air bags from recall. Due to government control it took way too long to be handled. Glad to have our car now totally safe. Good job when done Replaced air bags from recall. Due to government control it took way too long to be handled. Glad to have our car now totally safe. Good job when done by when Mercedes was able to order the parts. More
by J pater
Employees Worked With
Robert and Tim
August 21, 2019
GLC - 300 Coupe July 10: Josh was 1-derful! From beginning to end. The entire dealership was friendly & professional. My mind was made up --> get my new GLC 300 C July 10: Josh was 1-derful! From beginning to end. The entire dealership was friendly & professional. My mind was made up --> get my new GLC 300 Coupe from this dealership or head to St Louis or Minnesota! MB of KC #1!!! More
by Mrs GLC 300 Coupe
Employees Worked With
Josh, Fernando
July 16, 2019
Very good experience I normally do not like buying a new car, but I felt much more comfortable working with the people at this dealership. They were not high pressure and I normally do not like buying a new car, but I felt much more comfortable working with the people at this dealership. They were not high pressure and listened and answered all my questions. They were very professional. More
by ChrisC
Employees Worked With
Dominick Locascio
July 16, 2019
Outstanding Customer Service The MBKC team created a very pleasant buying experience. The customer service was a 10 throughout the entire process. I highly recommend using this The MBKC team created a very pleasant buying experience. The customer service was a 10 throughout the entire process. I highly recommend using this team when you are buying a new Mercedes! Thank you very much! More
by JA
Employees Worked With
Kris, Fernando, Kurt & Willie
July 09, 2019
Made me feel comfortable shopping This dealership treated me nice, and they didn’t mind answering all the questions I had. Unlike other dealers I visited in past this one actually expl This dealership treated me nice, and they didn’t mind answering all the questions I had. Unlike other dealers I visited in past this one actually explained things and they made my feel welcomed in their establishment. Their finance guy is great he talked to me with respect and didn’t degrade me when I was looking at a car I couldn’t realistically purchase. After speaking with him I now know why and he helped me find something as nice to build myself up to where I want to be. I am happy that made the purchase and the information they gave me was priceless. More
by CorvetteCurne
Employees Worked With
Shervin & Fernando
June 28, 2019
New car purchase We just bought our 4th new car here, and again a great experience. The sales and finance team are very knowledgeable. This dealership pays attention t We just bought our 4th new car here, and again a great experience. The sales and finance team are very knowledgeable. This dealership pays attention to ensuring the customer has a “best or nothing” experience, More
by Linda K
Employees Worked With
Josh, Fernando, and Jess
May 15, 2019
Excellent experience ! I was impressed with their staff, knowledge of the product, they answered any question that came up during the sale. If you are looking for a Mer ! I was impressed with their staff, knowledge of the product, they answered any question that came up during the sale. If you are looking for a Mercedes-Benz I highly recommend their friendly staff in purchasing a vehicle. More
by LAW
Employees Worked With
Brad-Josh
March 29, 2019
CPO Vehicle Disaster It takes a lot of talent to mess up one of the easiest sales one can make. I found the car with the options I wanted online on the Mercedes official It takes a lot of talent to mess up one of the easiest sales one can make. I found the car with the options I wanted online on the Mercedes official website , contacted them and got pre approved from my bank. I talked with Shervin Ershadi and Fernando Ricci They ship me a car with a rock chip on the hood , I have repeatedly asked for the paperwork regarding the extended warranty I purchased and have received nothing. No information regarding title registration either. More
by GGregory
Employees Worked With
Shervin Ershadi . Fernando Ricci
March 15, 2019
Treated like a family member. The professionalism, kindness, patience, and knowledge, showed by Kirk Willms, and his associates, was impressive. The whole staff made my wife, and l The professionalism, kindness, patience, and knowledge, showed by Kirk Willms, and his associates, was impressive. The whole staff made my wife, and l, very comfortable, and was appreciated. More
by Blueyes, larry194#
Employees Worked With
Kirk Willms, Jesse Little, Fernando, Richie,
