Mercedes-Benz Of Tacoma

A wonderful experience with Jim Foster - great attention to detail, great follow up. All the documents were complete with seamless closing. Superb orientation with Scott. to detail, great follow up. All the documents were complete with seamless closing. Superb orientation with Scott. More

This was the most exhilarating car buying experiences that I have ever had. Arnie is the best salesman ever. He didn’t pressure me at all and he ignited a fire in my son just from conversing with him. I that I have ever had. Arnie is the best salesman ever. He didn’t pressure me at all and he ignited a fire in my son just from conversing with him. I am not only happy with my new purchase but also with the life lesson taught to my son. More

I experience d an hour and a half wait for a rental car because rental car company did not receive notification of the need for a rental by myself and others. because rental car company did not receive notification of the need for a rental by myself and others. More

Over all Services at the Dealership isn't bad,but some associates needs customers language to improve the overall quality of services. associates needs customers language to improve the overall quality of services. More

Good service but bad communication with customers,inquires are not answered on timely manner.Please improve on this area. customers,inquires are not answered on timely manner.Please improve on this area. More

Service department got me in quickly and provided a loaner vehicle. Got my car done very quickly. Great service loaner vehicle. Got my car done very quickly. Great service More

Had a normalScheduled service, they didn’t address the Had a normal Scheduled service, they didn’t address the notice on my dashboard about needing service until they told me it was ready and I saw it was Had a normal Scheduled service, they didn’t address the notice on my dashboard about needing service until they told me it was ready and I saw it was still there. The woman said it was an issue with an airbag part that wasn’t recalled but I would have to have replaced. I asked why I would need to pay for that type of issue and she said that I was still under warrantee so she would order the part and let me know when it was in. That was well over a month ago and no follow up. I’ll call on it but I figured that would be an important thing to follow up on. More

Thank you for my Service consultant, Joseph Kuksenko.He Thank you for my Service consultant, Joseph Kuksenko. He was very helpful, responsible and friendly! Thank you for my Service consultant, Joseph Kuksenko. He was very helpful, responsible and friendly! More

Always appreciate the proactive service from your Service Dept associates. Nice too the complimentary coffee and treats! Thank you! Dept associates. Nice too the complimentary coffee and treats! Thank you! More

Quick and easy arrival & entry into the system. Thorough explanation up front of what to expect. Timely update on service status. Quick, easy and thorough completion and explanation of the results. explanation up front of what to expect. Timely update on service status. Quick, easy and thorough completion and explanation of the results. More