Mercedes-Benz Of Tacoma

Work with Brian in the Service Depthad to get a key for Work with Brian in the Service Dept had to get a key for an older Mercedes replacement in 24 hours ! it was only $81 service was quick and friendly Work with Brian in the Service Dept had to get a key for an older Mercedes replacement in 24 hours ! it was only $81 service was quick and friendly More

I waited at service counter despite 3 reps being physically present. I would have still been waiting if I didn’t ask to be helped. I was stood in line behind the only other customer being helped. Th physically present. I would have still been waiting if I didn’t ask to be helped. I was stood in line behind the only other customer being helped. This is not MB level service! More

My expectation was exceeded by the friendly staff, general appearance of the facility, inside and out, and timely manner the procedure was performed . I will recommend MB of Tacoma any day. general appearance of the facility, inside and out, and timely manner the procedure was performed . I will recommend MB of Tacoma any day. More

-Car was poorly cleaned after service-Communication with -Car was poorly cleaned after service -Communication with Service personal was poor - $6 Windshield Wiper Top off (Not Asked) - Took all day for T -Car was poorly cleaned after service -Communication with Service personal was poor - $6 Windshield Wiper Top off (Not Asked) - Took all day for Tune-up More

Bad services. The service guys was not friendly. I am feeling like he did not want to serve me at that time. Anyway, the technician was very helpful. feeling like he did not want to serve me at that time. Anyway, the technician was very helpful. More

An integral part of owning a Mercedes, for me anyway, is trust. The reliability, design and safety are the foundation. But, without the service team I have nothing. Larson Service Tech's deliver. Trust trust. The reliability, design and safety are the foundation. But, without the service team I have nothing. Larson Service Tech's deliver. Trust. I will only trust my Mercedes with Mercedes experts. And there are none better than Larson. More

Scott Gerard and Brandon Kindle are the reason I shop and buy here every time. Rob Larson Jr is very easy to work with and represents Mercedes well buy here every time. Rob Larson Jr is very easy to work with and represents Mercedes well More

Very personable service, excellent care. reasonable wait. They were very attentive to me. They did a good job of explaining. I thought my service person George was very helpful. They were very attentive to me. They did a good job of explaining. I thought my service person George was very helpful. More

Came in for one of the many recall issues for Sprinter. They just made it worse and gave me an estimate for thousands of dollars to "really" fix it. They just made it worse and gave me an estimate for thousands of dollars to "really" fix it. More

My experience with service advisor James was wonderful. I was updated regularly of the progress in timely manner. James was Extremely courteous, clear in communication, and displayed professionalism. I was updated regularly of the progress in timely manner. James was Extremely courteous, clear in communication, and displayed professionalism. More