Mercedes-Benz Of Tacoma

Although we had some issues the first time we took the car in for recall work, the second service appointment went very well and the service team was very accommodating with scheduling the appointment. I car in for recall work, the second service appointment went very well and the service team was very accommodating with scheduling the appointment. I will return to this Service Center! More

I was in the market to purchase an AMG GLC 63. At that time there was only one available in Greater Seattle area, at this dealership. Arnie worked with me throughout the process to help me secure the vehi time there was only one available in Greater Seattle area, at this dealership. Arnie worked with me throughout the process to help me secure the vehicle, and helped me get a great deal on pricing, even though he didn't have to, since this particular model is not widely available. Arnie was great to talk to, came across as a friend and advisor who I can trust. More

Service was great! Staff is very nice and knowledgeable. Rather than have to wait for my car to be done they paid for my Lyft ride home. I will return for service in the future. Rather than have to wait for my car to be done they paid for my Lyft ride home. I will return for service in the future. More

Clean spacious wait area. Kept sanitizer more available during pandemic needed more attention and assured by manager who would take care of. Social distance setup was good. during pandemic needed more attention and assured by manager who would take care of. Social distance setup was good. More

RV paperwork was wet and moldy due to door left open in rain. Radio no longer works, which worked when it was brought in. The parts replaced due work fine, but it took about 3 months. rain. Radio no longer works, which worked when it was brought in. The parts replaced due work fine, but it took about 3 months. More

Monica in the service dept was very helpful and super friendly & nice. The gentleman checking in and checking out was over the top nice as well. ( sorry I didn't get his name) friendly & nice. The gentleman checking in and checking out was over the top nice as well. ( sorry I didn't get his name) More

Jennifer was very friendly and professional. The findings and work performed were explained perfectly. The clean waiting area had good Wi-Fi, which allowed me to get some work done while waiting. I couldn't and work performed were explained perfectly. The clean waiting area had good Wi-Fi, which allowed me to get some work done while waiting. I couldn't ask for anything more. More

Our service is always great, Thanks! We called from out of state and Jim Foster in sales contacted Jennifer in Service and was able to help us with setting on their day off Jim had given us his cell phone! of state and Jim Foster in sales contacted Jennifer in Service and was able to help us with setting on their day off Jim had given us his cell phone! We bought over a year ago ! More

Mike did great on keeping me updated with the repairs on my car. The quality of the service was very professional. I’d definitely recommend coming here for getting service done to your car. my car. The quality of the service was very professional. I’d definitely recommend coming here for getting service done to your car. More

Didn’t fix the problem I brought it in for. Wasted an Didn’t fix the problem I brought it in for. Wasted an entire day of mine. I scheduled this service a month out to have my back up camera and a data c Didn’t fix the problem I brought it in for. Wasted an entire day of mine. I scheduled this service a month out to have my back up camera and a data cable fixed. Added on a oil change as well. The only thing that got done was the oil change and it was 2x more expensive than any other dealership I’ve been to. More