Mercedes-Benz Of Tacoma

First service at this dealer. 5 Star people and service but I made my appointment online and it wasn't on their books. They honored the appointment time and got me in and out but 5 Star people and service but I made my appointment online and it wasn't on their books. They honored the appointment time and got me in and out but need to work on the online reservation system. Don't know what would have happened if I'd just dropped the car off. More

Took way to long for the service and all the work was not completed... My Tire was Fixed but I also asked them to fix my license plate bracket and to install my front plate they were not addressed... completed... My Tire was Fixed but I also asked them to fix my license plate bracket and to install my front plate they were not addressed... More

Easy Peezy , would be our description. In and out made the experience at that dealership that much better. Our service representative Erik Bryar was great and i , would be our description. In and out made the experience at that dealership that much better. Our service representative Erik Bryar was great and informative, couldn't be any easier and we appreciate the quality of service and attention to detail. I guess that's why we chose Mercedes! More

Overall poor customer service. Little effort made to keep customer updated. Even days later, no effort made to give any update about pending issues. Very different experience from my previous ownership exper customer updated. Even days later, no effort made to give any update about pending issues. Very different experience from my previous ownership experience with BMW for 10 years. More

DEF worth a LOOK at Larson Best car buying experience today date. LOVE Chris Lee and his exemplary customer service. Went above and beyond to assist my family. The whole staf Best car buying experience today date. LOVE Chris Lee and his exemplary customer service. Went above and beyond to assist my family. The whole staff that day made us feel right at home and like family. More

Warranty item and a technical evaluation Excellent technical information and abilities from the garage and Customer Service in Maintenance. The paper work provided was highly useful and very Excellent technical information and abilities from the garage and Customer Service in Maintenance. The paper work provided was highly useful and very complete - Highly essential for most customers. More

Great experience Chris Lee is an amazing sales representative. He listens to what you are looking for which is why I keep going back to this dealership for our busine Chris Lee is an amazing sales representative. He listens to what you are looking for which is why I keep going back to this dealership for our business. I highly recommended!!! More

Purchase used vehicle for my wife Chris Lee did an outstanding job working out the payment we were looking for Troy was helpful on the finances but did not have final paperwork read Chris Lee did an outstanding job working out the payment we were looking for Troy was helpful on the finances but did not have final paperwork ready when I came to pick up the car had to make an additional trip to get paperwork More

John and Justin, buyers assistant, were very knowledgeable and helpful. They had several vehicles, new and pre owned, for me to look at after I had talked with John on the phone. I’m very satisf knowledgeable and helpful. They had several vehicles, new and pre owned, for me to look at after I had talked with John on the phone. I’m very satisfied and happy with my new GLC 300. More

Blew a intercooler line on our sprinter late on a Friday, and Jennifer and the crew worked us in had us back in the road in less than two hours. Great staff, and beautiful facility........ highly recommend and Jennifer and the crew worked us in had us back in the road in less than two hours. Great staff, and beautiful facility........ highly recommend More