Mercedes-Benz Of Tacoma

It provides the best service with expert service personnel; excellent quality vehicles! The rating in the dealerships are always par excellence from an historical perspective. personnel; excellent quality vehicles! The rating in the dealerships are always par excellence from an historical perspective. More

They always take phenomenal care of my automobile, simply the best around. From the service advisor to the mechanics, a top-notch shop. Highly recommend! the best around. From the service advisor to the mechanics, a top-notch shop. Highly recommend! More

I needed service B and some body work issues. Monica explained to me throughly about the service and great follow up. Also had my body work done with amazing job. Great paint matching with very quality explained to me throughly about the service and great follow up. Also had my body work done with amazing job. Great paint matching with very quality work. Thank you More

Best in the area During trying times, multiple steps were taken to ensure everyone’s safety. Grateful for that. No issues getting an appointment and securing a new veh During trying times, multiple steps were taken to ensure everyone’s safety. Grateful for that. No issues getting an appointment and securing a new vehicle. All staff were willing, efficient, and highly capable. Choices of vehicles were quite good. Thank you to everyone. More

Service advisor was slow responding to inquiry. When I go finally received my vehicle, my brake peddle rubber cover was laying on the floor of my car. Very poor quality control. go finally received my vehicle, my brake peddle rubber cover was laying on the floor of my car. Very poor quality control. More

Great and timely service Appointment was on time and needed services performed promptly. I was called when the service was complete. My car was washed and cleaned before I pic Appointment was on time and needed services performed promptly. I was called when the service was complete. My car was washed and cleaned before I picked it up! More

3% credit card use fee is offensive at such an bus as this. Super offended by the nickel and diming of such a fee as this. The premium shop rates are super high to start with and added the 3% is just plain gree Super offended by the nickel and diming of such a fee as this. The premium shop rates are super high to start with and added the 3% is just plain greedy. I'll shop around for a different Mercedes dealing in the future. More

Customer service and attitude is horrible Larson is consistent with horrible customer service whether it's toyota or Mercedes. Zach was a joke, he answered an email and he gets part commissio Larson is consistent with horrible customer service whether it's toyota or Mercedes. Zach was a joke, he answered an email and he gets part commission???? More

Extremely positive interaction and service. A very positive interaction with staff. Facility was neat and well maintained. Car was serviced right on time as promised. Everything worked out per A very positive interaction with staff. Facility was neat and well maintained. Car was serviced right on time as promised. Everything worked out perfectly. thanks More

Very good communication James Hatch checked in with me often regarding repair required, parts needing ordering, expected date parts would be received, expected repair complet James Hatch checked in with me often regarding repair required, parts needing ordering, expected date parts would be received, expected repair completion time, his work schedule and future contact times. Repair was completed on schedule and is functioning properly. More