Mercedes-Benz Of Tacoma

Good service and fantastic selection. Free car washes and loaner car what could be better? Archie showed me 5 different cars.and showed me a lot of different options loaner car what could be better? Archie showed me 5 different cars.and showed me a lot of different options More

Diagnostic test Car had a wire chewed by rodent. Made an appointment for 11:00. Rented a trailer to tow the car. I live in Port Angeles. Drove 3 hrs. Arrived at 10:30 Car had a wire chewed by rodent. Made an appointment for 11:00. Rented a trailer to tow the car. I live in Port Angeles. Drove 3 hrs. Arrived at 10:30.was told give them a couple of hrs. Drove to Seattle for an errand came back. Car is still sitting. Go inside got told your next, went out and waited another hr. if the appointment is 3:00 don’t say 11:00. Don’t appreciate being bumped for somebody else while I sit outside waiting For hrs. More

On time, accurate estimate before work began Excellent communication through out the process. I waited for my vehicle and the environment was clean and quiet. Service staff was very professiona Excellent communication through out the process. I waited for my vehicle and the environment was clean and quiet. Service staff was very professional and courteous. More

As usual service here goes beyond just satisfied. Manager Brandon Kindle has made my wife and I feel part of this family. I apologize for not writing down names of other members who met or exceeded our expe Brandon Kindle has made my wife and I feel part of this family. I apologize for not writing down names of other members who met or exceeded our expectations, will do so next time. More

Sprinter Service The length of time service would take was under reported, Since I live 2 two hours away from Fife, that was a shock. Jennifer at the Sprinter servic The length of time service would take was under reported, Since I live 2 two hours away from Fife, that was a shock. Jennifer at the Sprinter service desk was very helpful and understanding. I would give her five stars. Over all, the experience was ok. More

Recall Derrick performed flawlessly, parts were ordered and in stock. He let me know this the day before. Whole process took only half an hour. Very seamless Derrick performed flawlessly, parts were ordered and in stock. He let me know this the day before. Whole process took only half an hour. Very seamless. More

Arrived to get a new key that had been ordered, had to wait while Parts searched for it, then they said Service was handling it, had to wait for them to get it, then overcharged. I caught that after they wait while Parts searched for it, then they said Service was handling it, had to wait for them to get it, then overcharged. I caught that after they ran my card, then had to go to a not-very-friendly cashier for the refund. More

I have had our car in 3 times for the Apple car play. i was told that it wasn’t Mercedes fault nothing they could do. was told that it wasn’t Mercedes fault nothing they could do. More

Just ok services people are not very friendly , getting impression they just want a make more money. I talk to few other people they're getting the same impression. people are not very friendly , getting impression they just want a make more money. I talk to few other people they're getting the same impression. More

Great customer service and listing skills So professional, patient, kind and GM, Brandon Kindle is such a professional. Thank you for a great car buying experience! Keep up the great work! So professional, patient, kind and GM, Brandon Kindle is such a professional. Thank you for a great car buying experience! Keep up the great work! More